Official SuiteCRM Outlook Plugin v4 has arrived - A complete plugin rebuild developed and maintained by SuiteCRM developers entirely from scratch, the addon retains previous functionality while massively improves performance, reliability and stability!
#563 - Keeps losing all it's settings when closing Outlook
Really a BIG problem, I'm about to request my money back as it's a hassle putting in the configuration each time I start Outlook. It shouldn't be too hard to get it to save the settings .. really!!
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3 years ago
Hi grant,
We are aware of this Issue and are currently treating it as a high priority. The next Outlook Plugin release should resolve some of the issue's causing a loss of settings. Is it possible if we could ask you to send your Outlook DEBUG logs (logs set at DEBUG level) while replicating the issue to our support email address outlook[at]salesagility[dot]com referencing this Ticket #563. If you could also include what PHP version you are running off of, that would be much appreciated and we'll investigate.
3 years ago
The settings loss bug should be resolved in 3.0.7. Let me know if you still encounter issues and we will re-open the case.
3 years ago
Do we have to uninstall and reinstall to get the update to work?