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Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!

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#4591 - Outlook plugin non working - white page

Closed Bug? created by Italpizza Verified Purchase 2 years ago

Hello, The outlook plugin on the pc of one of our users is not working anymore We are using office 365 running on win10 platform

We have tried to reinstall outlook and to disable and reenable the plugin. We have cleared cache and tried to recreate the outlook profile

The result is always a white page on the plugin side bar See attachment

Please let us know how to solve

Thanks

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    2 years ago

    Hi,

    Thank you for getting in touch regarding your issue.

    Could you please send us screenshots of the white screen you are experiencing?

    Regards, Outlook Plugin Team

    • Italpizza member avatar

      Italpizza Verified Purchase

      2 years ago

      The screenshot is in the image attached Can you see it?

      Thanks,

    • suitecrm member avatar

      SuiteCRM Provider Affiliate

      2 years ago

      Hi,

      There seems to be no image attached.

      You can email us directly so you can attach the screenshot there. -> outlook[at]salesagility.com

      Regards, Outlook Plugin Team

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