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#4591 - Outlook plugin non working - white page
Hello, The outlook plugin on the pc of one of our users is not working anymore We are using office 365 running on win10 platform
We have tried to reinstall outlook and to disable and reenable the plugin. We have cleared cache and tried to recreate the outlook profile
The result is always a white page on the plugin side bar See attachment
Please let us know how to solve
Thanks
2 years ago
Hi,
Thank you for getting in touch regarding your issue.
Could you please send us screenshots of the white screen you are experiencing?
Regards, Outlook Plugin Team
2 years ago
The screenshot is in the image attached Can you see it?
Thanks,
2 years ago
Hi,
There seems to be no image attached.
You can email us directly so you can attach the screenshot there. -> outlook[at]salesagility.com
Regards, Outlook Plugin Team