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                    Display NameRicardo Cairello
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                    Website
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                    Member SinceNovember 9th, 2017
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                    Last SeenOctober 28th, 2025
Ricardo Cairello does not have any add-ons for sale.
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                                    Support April 10th, 2025 @ 6:40 pm
 Hi guys! Just to let you know that this (old) issue was solved (once again) by reconfiguring the Apache Web Server hosting the SuiteCRM web application, ok? **Feel free to CLOSE this issue. ** Thanks! View Comment
 
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                                    Support October 23rd, 2023 @ 10:10 am
 Thanks for the quick responses! All good then, will consider all your comments in our scenario here. Thanks a lot and have a great week! View Comment
 
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                                    Support October 22nd, 2023 @ 5:57 pm
 Hi Team! Me again, adding a question related to the multi-SMTP scenario above. I found your MutilSMTP extension here at the Store: how does it play along the MultiCompany plugin? It it already embedded into it? In any case, would it be possible (with the MultiCompany and/or MultiSMTP plugins) to create 1 (JUST ONE) WORKFLOW and use this one WF to send emails, but automatically picking the SMTP configuration of the Company/User related to the record that fired the WF so that, as a result, with just one WF set up we can correctly send emails to customers, but everybody receiving them through the correct Company's outgoing email server / domain? I've watched the MultiSMTP video and under the Actions menu in the Workflows Module, you added "Send Email Using Multi SMTP", I imagine this is the solution we need here. Just to confirm, an example: - If a record from Company A triggers the WF, then the outgoing SMTP configuration / server should be @companyA.com.
- If a record from Company B triggers the WF, then the outgoing SMTP configuration / server should be @companyB.com.
 Thanks in advance for your support!! View Comment
 
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                                    Support October 22nd, 2023 @ 2:29 pm
 One big question missing out in my ticket here: how does the plugin handle OUTGOING EMAIL ACCOUNTS? As far as I know, SuiteCRM only handles 1 SMTP configuration per installation, so: how does the plugin handle this situation? Every "virtual" installation / Company to be created with the help of your plugin has its own SMTP configuration, and of course the email accounts can't be shared or even viewed / listed amongst companies. Is this supported? that is: can we set up a unique SMTP server configuration for every Company created with the plugin? Thanks again! View Comment
 
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                                    Support July 5th, 2022 @ 12:47 pm
 Thanks for the quick support! Will get more info from the client and, if needed urgently, will let you know ASAP! Thanks again! View Comment
 
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                                    Support July 13th, 2021 @ 9:29 pm
 Additional information as requested: Decimal Symbol: "," User's 1000s Separator: "." SuiteCRM Version: 7.11.13 View Comment
 
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                                    Support July 13th, 2021 @ 9:24 pm
 In case the links of the images above don´t work, I´ve included them again here for you, ok? https://www.dropbox.com/s/u4gte9vnrxqq5eo/QuickCRM.Error.Numeric_100x%20%281%29.jpg?dl=0 https://www.dropbox.com/s/sxps1tmlq9d410b/QuickCRM.Error.Numeric_100x%20%282%29.jpg?dl=0 https://www.dropbox.com/s/f3y3zvq2j43nfct/QuickCRM.Error.Numeric_100x%20%283%29.jpeg?dl=0 Please note they´re @ Dropbox, maybe that´s the case for the images´ broken links. View Comment
 
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                                    Support July 13th, 2021 @ 9:20 pm
 I´ve included 2 field's definitions and 2 screenshots of the error being shown in QuickCRM ok? **1) **Original value of 70 in field, as typed by the user:  **2) **Field value multiplied by 100 in QuickCRM:  **3) **The Studio def. of such field: 
 View Comment 
 
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                                    Support October 27th, 2020 @ 1:20 pm
 Thanks! So there is NO "auto-sync" (or one-way "auto-copy") of Contacts from SuiteCRM towards the App, is that correct? Thanks! View Comment
 
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                                    Support June 24th, 2018 @ 8:46 pm
 Perfect! That will do! Thanks for the info! Will talk to the team here. All the best, Ricardo View Comment
 
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                                April 14th, 2025 @ 4:30 pm  
 Had a minor issue during installation (that turned out to be my fault - file permissions and such). The team connected in a few hours and solved the issue in less than 20 minutes (they even took me for a tour of the main features!). Couldn´t be happier. 5-star! View Add-on
 
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Ricardo Cairello has not created any Wanted Add-ons.

