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Display NameRicardo Cairello
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Member SinceNovember 9th, 2017
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Last SeenNovember 13th, 2024
Ricardo Cairello does not have any add-ons for sale.
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Support October 23rd, 2023 @ 10:10 am
Thanks for the quick responses! All good then, will consider all your comments in our scenario here. Thanks a lot and have a great week!
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Support October 22nd, 2023 @ 5:57 pm
Hi Team! Me again, adding a question related to the multi-SMTP scenario above.
I found your MutilSMTP extension here at the Store: how does it play along the MultiCompany plugin? It it already embedded into it? In any case, would it be possible (with the MultiCompany and/or MultiSMTP plugins) to create 1 (JUST ONE) WORKFLOW and use this one WF to send emails, but automatically picking the SMTP configuration of the Company/User related to the record that fired the WF so that, as a result, with just one WF set up we can correctly send emails to customers, but everybody receiving them through the correct Company's outgoing email server / domain?
I've watched the MultiSMTP video and under the Actions menu in the Workflows Module, you added "Send Email Using Multi SMTP", I imagine this is the solution we need here.
Just to confirm, an example:
- If a record from Company A triggers the WF, then the outgoing SMTP configuration / server should be @companyA.com.
- If a record from Company B triggers the WF, then the outgoing SMTP configuration / server should be @companyB.com.
Thanks in advance for your support!!
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Support October 22nd, 2023 @ 2:29 pm
One big question missing out in my ticket here: how does the plugin handle OUTGOING EMAIL ACCOUNTS?
As far as I know, SuiteCRM only handles 1 SMTP configuration per installation, so: how does the plugin handle this situation? Every "virtual" installation / Company to be created with the help of your plugin has its own SMTP configuration, and of course the email accounts can't be shared or even viewed / listed amongst companies.
Is this supported? that is: can we set up a unique SMTP server configuration for every Company created with the plugin?
Thanks again!
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Support July 5th, 2022 @ 12:47 pm
Thanks for the quick support! Will get more info from the client and, if needed urgently, will let you know ASAP!
Thanks again!
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Support July 13th, 2021 @ 9:29 pm
Additional information as requested:
Decimal Symbol: "," User's 1000s Separator: "."
SuiteCRM Version: 7.11.13
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Support July 13th, 2021 @ 9:24 pm
In case the links of the images above don´t work, I´ve included them again here for you, ok?
https://www.dropbox.com/s/u4gte9vnrxqq5eo/QuickCRM.Error.Numeric_100x%20%281%29.jpg?dl=0
https://www.dropbox.com/s/sxps1tmlq9d410b/QuickCRM.Error.Numeric_100x%20%282%29.jpg?dl=0
https://www.dropbox.com/s/f3y3zvq2j43nfct/QuickCRM.Error.Numeric_100x%20%283%29.jpeg?dl=0
Please note they´re @ Dropbox, maybe that´s the case for the images´ broken links.
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Support July 13th, 2021 @ 9:20 pm
I´ve included 2 field's definitions and 2 screenshots of the error being shown in QuickCRM ok?
**1) **Original value of 70 in field, as typed by the user:
**2) **Field value multiplied by 100 in QuickCRM:
**3) **The Studio def. of such field:
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Support October 27th, 2020 @ 1:20 pm
Thanks! So there is NO "auto-sync" (or one-way "auto-copy") of Contacts from SuiteCRM towards the App, is that correct?
Thanks!
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Support June 24th, 2018 @ 8:46 pm
Perfect! That will do! Thanks for the info! Will talk to the team here. All the best,
Ricardo
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7.11.10- 7.11.15
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