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#1233 - Installing Plugin breaks my desktop Outlook. [Resolved]

Closed Bug? created by TronsorK 2 years ago

After I load the plugin, my desktop Outlook 2016 cannot open emails, cannot create new emails, cannot reply to emails, cannot send emails.

I'm using a hosted Exchange server.

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    2 years ago

    Hi TronsorK,

    Is it possible if we could ask you to send your Outlook DEBUG logs (logs set at DEBUG level) while replicating the issue to our support email address outlook[at]salesagility[dot]com referencing this Ticket #1233. If you could also include what PHP version you are running off of, that would be much appreciated and we'll investigate.

    • SuiteCRM Outlook Plugin Team
    • jason member avatar


      2 years ago

      Hi folks,

      TronsorK replied via email:

      This time it worked. Don’t know what the difference was, but yay. Thanks for your help.

      Jason Eggers
      The SuiteCRM Store

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