The Ultimate Outlook Plugin Has Arrived - In response to user requests, SuiteCRM have created the ultimate Outlook plugin which is maintained by SuiteCRM developers. Our plugin supports Outlook 2010 upwards and includes two way synchronisation with CRM, Calender, Calls, Meeting, Tasks and Email Archiving.
#1821 - V 3.0.18.0 causes Outlook to stop resonding when accepting meeting requests in Outlook
V 3.0.18.0 causes Outlook to stop resonding when accepting meeting requests in Outlook.
When restating Outlook, the following error meesage pops up:
Will email DEBUG Logs.
Thanks
Joe
rcairello
10 months ago
I am having the same issue with Outlook 2013
10 months ago
Hi There,
When you said 'accepting' do you mean physically click "accept" on the invitation? Does this also happen on "cancel" an invitation?
Thanks
10 months ago
In my case the error messages are coming up on Outlook startup. There is also a message concerning credential failure - Failed while trying to get mail folderCOMExceptionThe attempt to log on to the Microsoft Exchange has failed.
10 months ago
Hi, It looks like the error by paulcolton is different to my error. Paul, can you please create a new case.
I am still having issues with accepting meeting requests. Is anyone able to accept meeting requests in Outlook when this plugin is active please?
Outlook does not stop responding when I select Decline, however does stop responding when I press accept or tentative.
Cannot use this plugin in our production environment if we cannot accept meeting requests in Outlook - major problem.
Thanks.
Joe
10 months ago
Hi there,
Is it possible if we could ask you to send your Outlook DEBUG logs (logs set at DEBUG level) while replicating the issue to our support email address outlook[at]salesagility[dot]com referencing this Ticket #1821. If you could also include what PHP version you are running off of, that would be much appreciated and we'll investigate.
6 months ago
Hi there,
This ticket will be closed over due to inactivity.
We recommend upgrading to the latest version of the plugin to ensure you stay up to date with new feature and bug releases, however, if you are still experiencing an issue in the latest version please open a new ticket with reference to this one.
SuiteCRM Outlook Plugin Team