by SuiteCRM

Official SuiteCRM Outlook Plugin v4 has arrived - A complete plugin rebuild developed and maintained by SuiteCRM developers entirely from scratch, the addon retains previous functionality while massively improves performance, reliability and stability!

Free 30 day trial
Try it Now

#1377 - Could not construct 'login' request

Closed Bug? created by earlten7 2 years ago

I have just downloaded the plugin and tried to connect to my suitecrm site, but got an error "Unable to connect to SuiteCRM Could not construct 'login' request". I can see that other users have the same issue, and it has not yet been resolved.
I am using SuiteCRM 7.10.7, php 7.1 and Outlook 2016.

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    2 years ago

    Hi earlten7,

    I would recommend making the following changes in your php.ini:

    change error_reporting E_ALL & ~E_NOTICE & ~E_STRICT & ~E_DEPRECATED to error_reporting(0);

    If this fails to resolve your issue you can send us your outlook plugin debug logs (logs set at level DEBUG) while replicating the issue to our support email address outlook[at]salesagility[dot]com referencing this Ticket #1377. If you could also include what PHP version you are running off of, that would be much appreciated and we'll investigate.

  2. macato member avatar


    2 years ago

    I have the same issue. Using PHP 7.1.21 and Outlook 365. Did send you an email with the debug log, too.

  3. suitecrm member avatar

    SuiteCRM Provider Affiliate

    a year ago

    This has been resolved in later versions of SuiteCRM and Add-on (3.0.18)

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...