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Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!

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#1377 - Could not construct 'login' request

Closed Bug? created by earlten7 5 years ago

I have just downloaded the plugin and tried to connect to my suitecrm site, but got an error "Unable to connect to SuiteCRM Could not construct 'login' request". I can see that other users have the same issue, and it has not yet been resolved. I am using SuiteCRM 7.10.7, php 7.1 and Outlook 2016.

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    5 years ago

    Hi earlten7,

    I would recommend making the following changes in your php.ini:

    change error_reporting E_ALL & ~E_NOTICE & ~E_STRICT & ~E_DEPRECATED to error_reporting(0);

    If this fails to resolve your issue you can send us your outlook plugin debug logs (logs set at level DEBUG) while replicating the issue to our support email address outlook[at]salesagility[dot]com referencing this Ticket #1377. If you could also include what PHP version you are running off of, that would be much appreciated and we'll investigate.

  2. macato member avatar

    macato

    5 years ago

    I have the same issue. Using PHP 7.1.21 and Outlook 365. Did send you an email with the debug log, too.

  3. suitecrm member avatar

    SuiteCRM Provider Affiliate

    5 years ago

    This has been resolved in later versions of SuiteCRM and Add-on (3.0.18)

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