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• Where do I start to Integrate SuiteCRM8 with in Microsoft 365 Outlook?

  Support February 14th, 2022 @ 9:49 am
  

  HI Max,

  I have been able to configure 365 to allow GrinMark to connect to SuiteCRM. I tested an email in the 365 Outlook Inbox and the account was loaded as a Lead.

  Does this mean GrinMark could not find a match in Accounts so it loaded as a Lead?

  Cheers Bernard.

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• Where do I start to Integrate SuiteCRM8 with in Microsoft 365 Outlook?

  Support February 9th, 2022 @ 3:39 am
  

  HI Mark, I have found the GrinMark Office365-SuiteCRM connection in Outlook, I have managed to get the License key and SuiteCRM logins connecting but I am having trouble getting the connection to Office365 connected.

  This is the error message: Connection Failed

  AADSTS50076: Due to a configuration change made by your administrator, or because you moved to a new location, you must use multi-factor authentication to access '00000002-0000-0ff1-ce00-000000000000'. Trace ID: 84998947-0380-4a03-be7c-3b3859434400 Correlation ID: c0f5fc90-d90c-4570-ae64-a78b9a0f8498 Timestamp: 2022-02-09 03:40:30Z

  It is obvious the issue is with multi-factor authentication. When I login to Office365 I also provide a code from Authenticator. How is this handles with the GrinMark.app login?

  Thank you for your assistance.

  Cheers Bernard

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• Where do I start to Integrate SuiteCRM8 with in Microsoft 365 Outlook?

  Support February 9th, 2022 @ 1:04 am
  

  Hi Max, Thank you, that information was very helpful, however the install part failed for the URL and the Install from File option also.

  I was able to find the Addins function and proceeded from there.

  I was able to Select TextMiner from the available add-ins and that installed ok.

  I tried installing from URL for both options with failures on both.

  I tracked the process I followed and can send a pdf of the steps I took for you to review.

  I cannot see any place to upload a pdf here?

  I tried installing from file and received the following error:

  This app can't be installed. The manifest XML file isn't valid. '<', hexadecimal value 0x3C, is an invalid attribute character. Line 7, position 28..

  This is the error line SuiteCRM"/>

  and again on line 84 SuiteCRM"/>

  I removed the 2 sets of "<>" and the install; from file completed.

  Cheers Bernard

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• Where do I start to Integrate SuiteCRM8 with in Microsoft 365 Outlook?

  Support February 2nd, 2022 @ 4:18 am
  

  Any feedback?

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• Where do I start to Integrate SuiteCRM8 with in Microsoft 365 Outlook?

  Support January 31st, 2022 @ 10:27 pm
  

  Hi Max, Sorry for the delay, we've just had a long weekend.

  I have opened the Outlook App from Microsoft Business Basic using this url [https://outlook.office.com/mail/] in Google Chrome.

  I cannot see how to connect the Grinmark add_in to this instance? Thank you for your assistance.

  Cheers Bernard

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• Where do I start to Integrate SuiteCRM8 with in Microsoft 365 Outlook?

  Support January 27th, 2022 @ 1:30 am
  

  Hi Mac, Thanks for your response.

  I think I may be trying to link the wrong product here.

  I have a Microsoft 365 Business Basic subscription.

  When I open the Outlook app I see the first image as attached.

  The image I get is not the same as the single user instruction shows:

  https://store.suitecrm.com/assets/img/addonassets/grinmark-outlook-365-addin-for-suitecrm/sugarcrm-outlook-manage-apps.png

  Please advise where I am going wrong her.

  Much appreciated Bernard

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• SuiteCRM Outlook Plugin

  Support November 16th, 2017 @ 10:29 pm
  

  Hi team,

  Sorry about the delay in getting this detail back to you.

  Desktop: OS: WIN10 PRO Build 10586.1176, 32-Bit, 4.00GB RAM Outlook:

  Host Server: OS: Linux server-04 4.4.0-97-generic #120-Ubuntu SMP Tue Sep 19 17:28:18 UTC 2017 x86_64 PHP: PHP Version 7.0.22-0ubuntu0.16.04.1

  Issue steps:

  1. Outlook is installed and closed
  2. Install SuiteCRM Outlook Plugin which runs to completion.
  3. Open Outlook, open SuiteCRM Settings
  4. Complete URL Username and password
  5. Press [TEST] button, the connection is successful
  6. Ignore LDAP authentication and password encryption key
  7. Paste license key
  8. Click [Save] button and I get this message 'Object reference not set to an instance of an object'

  What bis it I am missing here?

  Cheers Bernard

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• SuiteCRM Outlook Plugin

  Support November 9th, 2017 @ 6:11 am
  

  I got the license key and pasted it in and saved, I then got this message 'Object reference not set to an instance of an object'

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• Official SuiteCRM Outlook Plugin

  • 7.9.7
• Outlook 365 and SuiteCRM Integration

  • 7.9.7

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