Official SuiteCRM Outlook Plugin

by SuiteCRM

Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!

Free 30 day trial
Try it Now

#751 - SuiteCRM Outlook Plugin

Closed Installation created by bernardbailey 7 years ago

Hi team,

Today I decided I need the SuiteCRM Outlook Plug.

I decided to use the free trial feature. I downloaded the file and ran the installation.

I got to the settings screen where I have been able to set the URL correctly and passed the [Test] button.

I am stuck on the licence key, because there was no key with the download?

I need any assistance that can get me past this point and get it working.

Cheers Bernard

  1. bernardbailey member avatar

    bernardbailey

    7 years ago

    I got the license key and pasted it in and saved, I then got this message 'Object reference not set to an instance of an object'

  2. suitecrm member avatar

    SuiteCRM Provider Affiliate

    7 years ago

    Hi Bernard,

    Would you be able to provide us with your system information such as operating system, outlook version, PHP version and steps to replicate this problem?

    Thanks

    • SuiteCRM Outlook Plugin Team

  3. bernardbailey member avatar

    bernardbailey

    7 years ago

    Hi team,

    Sorry about the delay in getting this detail back to you.

    Desktop: OS: WIN10 PRO Build 10586.1176, 32-Bit, 4.00GB RAM Outlook:

    Host Server: OS: Linux server-04 4.4.0-97-generic #120-Ubuntu SMP Tue Sep 19 17:28:18 UTC 2017 x86_64 PHP: PHP Version 7.0.22-0ubuntu0.16.04.1

    Issue steps:

    1. Outlook is installed and closed
    2. Install SuiteCRM Outlook Plugin which runs to completion.
    3. Open Outlook, open SuiteCRM Settings
    4. Complete URL Username and password
    5. Press [TEST] button, the connection is successful
    6. Ignore LDAP authentication and password encryption key
    7. Paste license key
    8. Click [Save] button and I get this message 'Object reference not set to an instance of an object'

    What bis it I am missing here?

    Cheers Bernard

  4. suitecrm member avatar

    SuiteCRM Provider Affiliate

    5 years ago

    Resolved in 3.0.18. Please re-open if still having this issue.

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
  • Supported Versions
  • 7.10.10 to 8.6.1
Read Our Review

  • "How to enable "Sync to outlook" checkbox? I follow the instruction and display on Edit/Detail view. The "Sync to outlook" checkbox appear in the pane..." - Yathit

    Read More Reviews

Other add-ons of interest

Glances - Integrate SuiteCRM with all your apps

The simplest way to work™. Glances integrates SuiteCRM with all your favorite workplace apps, acting as your go-to hub for real-time customer insights and personal tasks.

Featured

SuiteCRM Enterprise-Class Outlook Integration

Implicit FrontEnd provides deep integration with Microsoft Outlook. In addition to full two-way synchronization of Outlook data such as contacts and calendars, it allows you to sync CRM data including accounts, opportunities, quotes etc. so that you can do all your CRM work without leaving Outlook. ...

Rating
Featured

Outlook 365 and SuiteCRM Integration

Make life easier by reducing the need to flip between apps. If you are using Outlook Web App, Outlook 2013, or Outlook 2016 connected to Office365 or Exchange Server 2013 then be sure to take advantage of this email and contact synchronization add-on. Smartly links emails to your SuiteCRM records an...

Rating
Integrations Productivity Sales outlook microsoft office email office 365