Official SuiteCRM Outlook Plugin

I just installed your product and everything went well, but nothing synchronized, not the calendar or even the contacts. I have activated the following logs:

SuiteCRM Outlook Add-In v3.0.5.0 in Outlook version 16.0.0.8201 Auto-archiving: off

Logging level: Debug

2017-06-23 16:42:47,688 | VSTA_Main | DEBUG | Adding event handlers for folder Contatti 2017-06-23 16:42:48,979 | VSTA_Main | DEBUG | Adding event handlers for folder Attività 2017-06-23 16:42:48,985 | VSTA_Main | DEBUG | Adding event handlers for folder Calendario 2017-06-23 16:42:49,342 | Background | DEBUG | RestService.CreateGetResuest: sending 'https://store.suitecrm.com/api/v1/key/validate?public_key=removedbyme' 2017-06-23 16:42:50,364 | Background | INFO | LicenceValidationHelper.InterpretStatusCode: status code OK, returning True 2017-06-23 16:42:50,364 | Background | INFO | LicenceValidationHelper.Validate: returning True 2017-06-23 16:42:50,364 | Background | INFO | Licence verified... 2017-06-23 16:42:50,759 | Background | INFO | Authentication succeeded... 2017-06-23 16:42:50,759 | Background | INFO | Starting normal operations. 2017-06-23 16:42:50,761 | Background | DEBUG | Starting thread Daemon 2017-06-23 16:42:50,790 | Background | DEBUG | Starting thread AS 2017-06-23 16:42:50,791 | Background | DEBUG | Starting thread CS 2017-06-23 16:42:50,791 | Background | DEBUG | Starting thread TS 2017-06-23 16:42:50,792 | AS | DEBUG | AppointmentSyncing SynchroniseAll starting 2017-06-23 16:42:50,792 | CS | DEBUG | ContactSyncing SynchroniseAll starting 2017-06-23 16:42:50,792 | Background | DEBUG | Starting thread EM 2017-06-23 16:42:50,792 | TS | DEBUG | TaskSyncing SynchroniseAll starting 2017-06-23 16:42:50,796 | EM | DEBUG | Auto-Archive iteration started 2017-06-23 16:42:50,801 | CS | DEBUG | Permissions cache miss 2017-06-23 16:42:50,801 | AS | DEBUG | Permissions cache miss 2017-06-23 16:42:50,801 | TS | DEBUG | Permissions cache miss 2017-06-23 16:42:51,379 | CS | WARN | Cannot detect access Contacts/export 2017-06-23 16:42:51,379 | CS | DEBUG | ContactSyncing.SynchroniseAll not synchronising Contacts because export access is denied 2017-06-23 16:42:51,379 | CS | DEBUG | ContactSyncing SynchroniseAll completed 2017-06-23 16:42:51,548 | TS | WARN | Cannot detect access Tasks/export 2017-06-23 16:42:51,548 | TS | DEBUG | TaskSyncing.SynchroniseAll not synchronising Tasks because export access is denied 2017-06-23 16:42:51,548 | TS | DEBUG | TaskSyncing SynchroniseAll completed 2017-06-23 16:42:51,634 | AS | WARN | Cannot detect access Meetings/export 2017-06-23 16:42:51,634 | AS | DEBUG | AppointmentSyncing.SynchroniseAll not synchronising Meetings because export access is denied 2017-06-23 16:42:51,634 | AS | DEBUG | Permissions cache miss 2017-06-23 16:42:51,634 | AS | WARN | Cannot detect access Calls/export 2017-06-23 16:42:51,634 | AS | DEBUG | AppointmentSyncing.SynchroniseAll: not synchronising Calls because export access is denied 2017-06-23 16:42:51,634 | AS | DEBUG | AppointmentSyncing SynchroniseAll completed 2017-06-23 16:42:53,609 | EM | DEBUG | Auto-Archive iteration completed 2017-06-23 16:43:20,779 | 7 | WARN | Anonymous thread 7 running as 'Daemon'. 2017-06-23 16:43:20,779 | 7 | INFO | About to perform FetchEmailCategoriesAction.

best regards Claudio