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#2204 - Login Issues with Version 3.0.20

Closed Bug? created by sales3 a year ago

Hi,

I have exactly the same problems as described in this link https://github.com/salesagility/SuiteCRM-Outlook-Plugin/issues/101
Same error message same scrrenshots, can not test the plugin (30day trial, to buy afterwards).
Please can you provide to me the version 3.0.21.25 to test the plugin features.

BR Udo

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    a year ago

    Hi there,
    Apologies for the late reply,

    Please make sure you have upgraded to SuiteCRM Plugin version 3.0.22, this can be found in the purchases tab of your store profile.

    If you continue to experience the issue please continue with the below-debugging steps;
    Could you please try opening outlook and waiting for 30 seconds before accessing settings. After opening settings navigate to the Sync tab and change start-up delay to a 5 or so. (The value should be greater than 0)

    After such restart outlook and see if this issue continues. Please feedback to us the results.

    SuiteCRM Outlook Plugin Team

  2. suitecrm member avatar

    SuiteCRM Provider Affiliate

    a year ago

    Apologies, please disregard the first part of this message as the new version has not yet been released.

  3. suitecrm member avatar

    SuiteCRM Provider Affiliate

    a year ago

    Hi there,

    SuiteCRM Outlook Plugin has now been updated to version 3.0.22.0. This new version should correct the error you were experiencing. Could you please install the new update and test to ensure your issue has been resolved.

    SuiteCRM Outlook Plugin Team

  4. suitecrm member avatar

    SuiteCRM Provider Affiliate

    a year ago

    Hi there,

    This issue will be closed as we have received no response, if this is still an issue please comment and we will reopen this ticket. We recommend upgrading your SuiteCRM Outlook Plugin to the latest available version to ensure you stay up to date with new features and fixes.

    SuiteCRM Outlook Plugin Team

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