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Official SuiteCRM Outlook Plugin v4 has arrived - A complete plugin rebuild developed and maintained by SuiteCRM developers entirely from scratch, the addon retains previous functionality while massively improves performance, reliability and stability!

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#1254 - how often does sync run

Closed General Question created by SteveS Verified Purchase 2 years ago

it seems to take about 5-10 minutes for contacts to sync from SuiteCRM to Outlook but almost instantly from Outlook to SuiteCRM. I assume that is normal? Is there a specific frequency that the sync runs at?

Thank you

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    a year ago

    Yes, In outlook there is an immediate call to CRM to sync upwards but on the SuiteCRM side it is actually Outlook that calls CRM at times if there are any changes - usually every 5 minutes. There is a request for a feature to configure this setting raised here.

    https://store.suitecrm.com/support/SuiteCRM-official-outlook-plugin/1080

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