Official SuiteCRM Outlook Plugin

by SuiteCRM

Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!

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#1254 - how often does sync run

Closed General Question created by SteveS 6 years ago

it seems to take about 5-10 minutes for contacts to sync from SuiteCRM to Outlook but almost instantly from Outlook to SuiteCRM. I assume that is normal? Is there a specific frequency that the sync runs at?

Thank you

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    5 years ago

    Yes, In outlook there is an immediate call to CRM to sync upwards but on the SuiteCRM side it is actually Outlook that calls CRM at times if there are any changes - usually every 5 minutes. There is a request for a feature to configure this setting raised here.

    https://store.suitecrm.com/support/SuiteCRM-official-outlook-plugin/1080

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  • Supported Versions
  • 7.10.10 to 8.6.1
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  • "The plugin works great! It's easy to install and configure. It would not work if you are using 64-bit Outlook. I could probably manually install the m..." - lhl94303

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