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The Ultimate Outlook Plugin Has Arrived - In response to user requests, SuiteCRM have created the ultimate Outlook plugin which is maintained by SuiteCRM developers. Our plugin supports Outlook 2010 upwards and includes two way synchronisation with CRM, Calender, Calls, Meeting, Tasks and Email Archiving.

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#1254 - how often does sync run

Closed General Question created by SteveS Verified Purchase a year ago

it seems to take about 5-10 minutes for contacts to sync from SuiteCRM to Outlook but almost instantly from Outlook to SuiteCRM. I assume that is normal? Is there a specific frequency that the sync runs at?

Thank you

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    6 months ago

    Yes, In outlook there is an immediate call to CRM to sync upwards but on the SuiteCRM side it is actually Outlook that calls CRM at times if there are any changes - usually every 5 minutes. There is a request for a feature to configure this setting raised here.

    https://store.suitecrm.com/support/SuiteCRM-official-outlook-plugin/1080

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