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#1080 - outlook plugin sync - configuration for sync time

Closed Feature created by Mariusz Stankiewicz a year ago

Hi

We have a issue:

The calendar in outlook does not refresh often enough. Changes maded on the website are visible in outlook after several minutes. Is there any option to make it quicker ?

Mariusz

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    a year ago

    Hi Mariusz Stankiewicz,

    Is it possible if we could ask you to send your Outlook DEBUG logs (logs set at DEBUG level) while replicating the issue to our support email address outlook[at]salesagility[dot]com referencing this Ticket #1080. If you could also include what PHP version you are running off of, that would be much appreciated and we'll investigate.

    • SuiteCRM Outlook Plugin Team
  2. suitecrm member avatar

    SuiteCRM Provider Affiliate

    6 months ago

    This will require a feature request to develop configuration how often to synchronise. Usually the tie is repeats every 5 minutes but usually this is alot quicker but perhaps there were issues with connectivity.

  3. suitecrm member avatar

    SuiteCRM Provider Affiliate

    2 months ago

    Hi there,

    This ticket will be closed over due to inactivity.

    We recommend upgrading to the latest version of the plugin to ensure you stay up to date with new feature and bug releases, however, if you are still experiencing an issue in the latest version please open a new ticket with reference to this one.

    SuiteCRM Outlook Plugin Team

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