Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!
#1769 - Settings not working with special characters?
Our normal SuiteCRM users are defined with their Email address as login reference (e.g. first.last@mail.com). When I try to setup/connect with such a user, the system gives an error message: CRM server error 10 (Invalid Login). When I, however, setup a dummy user with a simple username ("John"), I can successfully link Outlook to SuiteCRM.
Is it possible that usernames with special characters fail in the current plugin? A bug?
- Most Recent Love from Users
rimacoca- Ricardo Cairello
- marcusvsgimenes
- Ricardo Cairello
- thermoprintix
- clientes
5 years ago
HI there,
We have just tried a username of abc@abc.com and was able to successfully login. Aswell as using abc.abc@abc.com and again able to successfully login.
Does your users have role restrictions that could impact the plugin? Are you using LDAP either or just standard passwords?
5 years ago
Hi there,
Get you get our last reply?
Does your users have role restrictions that could impact the plugin? Are you using LDAP either or just standard passwords?
If you could get back to us that would be great!
Thanks,
5 years ago
Hi,
We are indeed using LDAP with automatic user creation (login --> profile is created) , could that be the issue? My user was admin, so I don't think it is a rights issue.
Thanks,
Dominiek Leenknecht
5 years ago
Hi there,
This ticket will be closed over due to inactivity.
We recommend upgrading to the latest version of the plugin to ensure you stay up to date with new feature and bug releases, however, if you are still experiencing an issue in the latest version please open a new ticket with reference to this one.
SuiteCRM Outlook Plugin Team