Official SuiteCRM Outlook Plugin

by SuiteCRM

The Ultimate Outlook Plugin Has Arrived - In response to user requests, SuiteCRM have created the ultimate Outlook plugin which is maintained by SuiteCRM developers. Our plugin supports Outlook 2010 upwards and includes two way synchronisation with CRM, Calender, Calls, Meeting, Tasks and Email Archiving.

Free 30 day trial
Try it Now

#676 - error SuitCRM

Closed Bug? created by bleeker Verified Purchase 2 years ago

We noticed that an email from outlook was not archived into Suite CRM. I tried to do this manually through the plugin. The name and amail was found and when I tried to press on archive I received an error “there was an error while archiving” I also recopied the email address into SuiteCRM but still the same message. This means the emails are not saved in the CRM. I see other emails showing as being added to SuiteCRM.
Can you advice?

  1. bleeker member avatar

    bleeker Verified Purchase

    2 years ago

    You have to admit, the helpdesk is not too fast in responding or solving

  2. suitecrm member avatar

    SuiteCRM Provider Affiliate

    2 years ago

    Hi bleeker,

    This specific issue should be resolved in the next release. I'll send you a test build with increased logging just to make sure its the same issue.

    Thanks.

    • bleeker member avatar

      bleeker Verified Purchase

      2 years ago

      Thanks,
      Can you provide an expected release date?

    • suitecrm member avatar

      SuiteCRM Provider Affiliate

      2 years ago

      Hi bleeker,

      I can't provide an exact ETA but the next release should be very soon and will resolve this and other high priority issues.

      • SuiteCRM Outlook Plugin Team

  3. suitecrm member avatar

    SuiteCRM Provider Affiliate

    2 years ago

    This issue has been resolved in the latest version of the Outlook Plugin

    • SuiteCRM Outlook Plugin Team
This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
  • Supported Versions
  • 7.0.0 to 7.11.10

Other add-ons of interest

Analytic Reporting Tool Basic

Dynamic Reports and Interactive Charts.
Powerful tool for SuiteCRM report creation and data analytics. Includes a variety of chart types, detailed, summary and pivot tables. This Reporting Tool is for anyone, no need for technical knowledge or SQL. Comes with over a hundred prebuilt reports.

Outlook 365 and SuiteCRM Integration

Make life easier by reducing the need to flip between apps. If you are using Outlook Web App, Outlook 2013, or Outlook 2016 connected to Office365 or Exchange Server 2013 then be sure to take advantage of this email and contact synchronization add-on. Smartly links emails to your SuiteCRM records an...

Rating

SuiteCRM Enterprise-Class Outlook Plugin

Implicit FrontEnd is an Enterprise-Class Outlook integration solution which enables users to do all their CRM work from within Outlook. By offering a truly exceptional depth and breadth of integration with Outlook, Implicit FrontEnd increases productivity and CRM utilization by facilitating data ent...

Rating
Featured
Productivity Administration Integrations Marketing Sales outlook microsoft office email office 365