Official SuiteCRM Outlook Plugin

by SuiteCRM

Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!

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#5380 - Official Outlook Plugin currently does not work

Closed Bug? created by david18 6 months ago

In light of the recent Bug #5262, which I see you are working on, should there be a warning that this Plugin will not work at the moment. Or, please correct me if I am wrong.

I have just installed and configured the Plugin to demonstrate to a client how this would work. I immediately hit the issue. They are keen to see this installed and working.

Do you have a timeline to fix this. No, is an acceptable answer, in which case we will consider one of the other Outlook Plugin solutions. I know priorities change, if this is not a priority then please let us know.

many thanks,

David

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    6 months ago

    Hi there,

    The authentication issue is a core issue on later releases of SuiteCRM related to refresh tokens. We anticipate that the Core Product Team will provide a fix and release in the near future.

    Thanks, The Outlook Plugin Team

  2. david18 member avatar

    david18

    6 months ago

    Thanks for the prompt update. Can you add some details to 'on later releases of SuiteCRM'? i.e. In which version of SuiteCRM did this token issue appear? Perhaps we can get by with an earlier version of 8 that does work. Would this be a sensible option?

    • suitecrm member avatar

      SuiteCRM Provider Affiliate

      6 months ago

      Hi there,

      It looks to be an issue within SuiteCRM 7.13.3 to the latest including Suite8 versions.

      Thanks, The Outlook Plugin Team

    • ONQU member avatar

      5 months ago

      Any update on this issues or a timeline when this will be fixed - We have a customer wanting to purchase 15 seats but cant get the confirmation that this will work and therefore we are on hold.

      Can you please update stephen@onqusupport.com

  3. suitecrm member avatar

    SuiteCRM Provider Affiliate

    4 months ago

    This issue has been resolved in SuiteCRM release 7.14.5 and 8.6.2

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  • Supported Versions
  • 7.10.10 to 8.6.1
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