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#824 - Outlook meetings is syncing from outlook to suitecrm

Closed Bug? created by chandan.rai 3 years ago

Hi sir,

We have installed licenced version of outlook plugin in our system.We are using LDAP authentication. But from past 2 weeks we are not able to sync any outlook meetings/contacts from outlook to suitecrm.

Plz find the error log of outlook


SuiteCRM Outlook Add-In v3.0.9.0 in Outlook version 15.0.0.4971
Auto-archiving: off

Logging level: Error

2017-12-13 15:35:25,283 | Background | ERROR | Failed calling 'login'
SuiteCRMClient.Exceptions.CrmServerErrorException: CRM Server error 10 (Invalid Login): Login attempt failed please check the username and password
at SuiteCRMClient.CrmRestServer.CheckForCrmError(String jsonResponse)
at SuiteCRMClient.CrmRestServer.GetCrmResponse[T](String strMethod, Object objInput)
Data:System.Collections.ListDictionaryInternal

HResult:-2146233088

SuiteCRM Outlook Add-In v3.0.9.0 in Outlook version 15.0.0.4971
Auto-archiving: off

Logging level: Error

2017-12-13 15:41:07,177 | Background | ERROR | Failed calling 'login'
SuiteCRMClient.Exceptions.CrmServerErrorException: CRM Server error 10 (Invalid Login): Login attempt failed please check the username and password
at SuiteCRMClient.CrmRestServer.CheckForCrmError(String jsonResponse)
at SuiteCRMClient.CrmRestServer.GetCrmResponse[T](String strMethod, Object objInput)
Data:System.Collections.ListDictionaryInternal
HResult:-2146233088
2017-12-13 15:42:02,389 | VSTA_Main | ERROR | Failed calling 'login'
SuiteCRMClient.Exceptions.CrmServerErrorException: CRM Server error 10 (Invalid Login): Login attempt failed please check the username and password
at SuiteCRMClient.CrmRestServer.CheckForCrmError(String jsonResponse)
at SuiteCRMClient.CrmRestServer.GetCrmResponse[T](String strMethod, Object objInput)
Data:System.Collections.ListDictionaryInternal
HResult:-2146233088

  1. chandan.rai member avatar

    chandan.rai

    3 years ago

    outlook_plugin_error1.png

  2. suitecrm member avatar

    SuiteCRM Provider Affiliate

    a year ago

    LDAP issues has been resolved by upgrading SuiteCRM versions and SuiteCRM Outlook plugin versions.

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