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The Ultimate Outlook Plugin Has Arrived - In response to user requests, SuiteCRM have created the ultimate Outlook plugin which is maintained by SuiteCRM developers. Our plugin supports Outlook 2010 upwards and includes two way synchronisation with CRM, Calender, Calls, Meeting, Tasks and Email Archiving.

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#824 - Outlook meetings is syncing from outlook to suitecrm

Closed Bug? created by chandan.rai a year ago

Hi sir,

We have installed licenced version of outlook plugin in our system.We are using LDAP authentication. But from past 2 weeks we are not able to sync any outlook meetings/contacts from outlook to suitecrm.

Plz find the error log of outlook


SuiteCRM Outlook Add-In v3.0.9.0 in Outlook version 15.0.0.4971
Auto-archiving: off

Logging level: Error

2017-12-13 15:35:25,283 | Background | ERROR | Failed calling 'login'
SuiteCRMClient.Exceptions.CrmServerErrorException: CRM Server error 10 (Invalid Login): Login attempt failed please check the username and password
at SuiteCRMClient.CrmRestServer.CheckForCrmError(String jsonResponse)
at SuiteCRMClient.CrmRestServer.GetCrmResponse[T](String strMethod, Object objInput)
Data:System.Collections.ListDictionaryInternal

HResult:-2146233088

SuiteCRM Outlook Add-In v3.0.9.0 in Outlook version 15.0.0.4971
Auto-archiving: off

Logging level: Error

2017-12-13 15:41:07,177 | Background | ERROR | Failed calling 'login'
SuiteCRMClient.Exceptions.CrmServerErrorException: CRM Server error 10 (Invalid Login): Login attempt failed please check the username and password
at SuiteCRMClient.CrmRestServer.CheckForCrmError(String jsonResponse)
at SuiteCRMClient.CrmRestServer.GetCrmResponse[T](String strMethod, Object objInput)
Data:System.Collections.ListDictionaryInternal
HResult:-2146233088
2017-12-13 15:42:02,389 | VSTA_Main | ERROR | Failed calling 'login'
SuiteCRMClient.Exceptions.CrmServerErrorException: CRM Server error 10 (Invalid Login): Login attempt failed please check the username and password
at SuiteCRMClient.CrmRestServer.CheckForCrmError(String jsonResponse)
at SuiteCRMClient.CrmRestServer.GetCrmResponse[T](String strMethod, Object objInput)
Data:System.Collections.ListDictionaryInternal
HResult:-2146233088

  1. chandan.rai member avatar

    chandan.rai

    a year ago

    outlook_plugin_error1.png

  2. suitecrm member avatar

    SuiteCRM Provider Affiliate

    6 months ago

    LDAP issues has been resolved by upgrading SuiteCRM versions and SuiteCRM Outlook plugin versions.

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