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#536 - Smiley in email wont archive

Closed Bug? created by kent Verified Purchase 2 years ago

Hi, when we add a smiley :-) in the email we got tis error. If we removed the smiley it was ok
Is this anything you know of?
enter link description here

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    2 years ago

    Hi kent,

    Is it possible if we could ask you to send your DEBUG logs (logs set at DEBUG level) during replicating the issue to our support email address outlook[at]salesagility[dot]com referencing this Ticket #536. If you could also include what PHP version you are running off of, that would be much appreciated and we'll investigate.

    • SuiteCRM Outlook Plugin Team
  2. kent member avatar

    kent Verified Purchase

    2 years ago

    Sent reply to email
    But log also available here:

  3. kent member avatar

    kent Verified Purchase

    2 years ago

    PHP 7.0.22.

  4. Simon_Brooke member avatar


    2 years ago

    Hi Kent

    I'm wondering whether this is a UTF-8 problem? What happens when you archive an email with a thorn (Þ) or eth (Ð) character?



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