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Display Namekent
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Member SinceDecember 14th, 2016
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Last SeenMarch 26th, 2020
kent does not have any add-ons for sale.
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Support September 4th, 2017 @ 12:40 pm
Hi support team.I have updated to 3.0.7 and still have a problem with the submitted date. Is there any thing I can do that can make it easier to debug?
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Support August 28th, 2017 @ 7:05 am
Hi support team, can you update me with any updates in this case
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Support August 18th, 2017 @ 7:17 am
In the case #448 it says you are waiting for some logs. Did you get this from the other client? Does this mean that you actually dont have any customer using this add on to sync calendars to Outlook?
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Support August 17th, 2017 @ 9:41 am
Any updates? We havent left the plugin yet and would like to see if you find a solution here?
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Support August 17th, 2017 @ 9:36 am
Sent reply to email But log also available here: www.avalia.no/files/suitecrmoutlook536.zip
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Support August 11th, 2017 @ 1:28 pm
Version is: Version 7.8.2 Sugar Version 6.5.24 (Build 509) Email with attachment sent 11.08 time 15:34 Please look at around 15:22 in log which were the time we tried to archive
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Support July 19th, 2017 @ 8:29 pm
Hi Olaf we had to leave the plugin since we never got it working the way we wanted unfortunately. I hope in future there could be some support that would assist remotely, at least as a paid option. It would have helped a lot
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Support July 4th, 2017 @ 8:40 am
I sent you an email 28.06. Have you guys seen it and what is the result from it? I am also resending today
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Support June 22nd, 2017 @ 11:09 am
Any possibility to get some help on this. I am getting to a point where I need to find other solutions. Can anyone recommend an alternative to this Outlook plugin that has calendar sync?
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Support June 13th, 2017 @ 6:40 am
Hi, I have tried everything as far as I know, but still the log says "AppointmentSyncing.SynchroniseAll not synchronising Meetings because export access is denied" I made a role and and set all access to "All". I added my user to this role. What more can I do? PS: I am working with the admin user to test this, not sure if that can cause any issue?
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Support June 9th, 2017 @ 9:42 am
Thanks for your reply. But can anyone help me with exactly how these settings can be set correct in Suite? I dont find them anywhere described?
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Support June 7th, 2017 @ 9:42 am
Any news about the issue of why I am not able to sync? Did you get my logs?
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Support June 4th, 2017 @ 11:22 pm
Regarding my second question above, you reply that you recommend to provide licenses to users that have the most assigned to contact that require the plugin. I didnt quite understand this reply. In my SuiteCRM we have 20+ users. But only 13 of those should use a license with the Outlook intgeration. Where exactly do I choose which of the 20+ users who will get a license?
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Support May 31st, 2017 @ 11:52 am
Since I am not able to send email to your address, I have uploaded the logs here: www.avalia.no/no/files/logs.zip
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Support May 28th, 2017 @ 3:55 pm
Hi, where can I upload the logfile? I tried to send to the email you gave, but I just got autoreply that that email was not exisintg
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