Official SuiteCRM Outlook Plugin

by SuiteCRM

Official SuiteCRM Outlook Plugin v4 has arrived - A complete plugin rebuild developed and maintained by SuiteCRM developers entirely from scratch, the addon retains previous functionality while massively improves performance, reliability and stability!

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#430 - Archived Items - History Shows wrong "From"

Closed General Question created by justinh Verified Purchase 3 years ago

Hi Support,

I hope someone can give me some advice.

I've noticed that when using Archive or "Send and Archive" the "From" field is not correctly set in the history item. I had presumed it would use the User listed in the plugin credentials, but it appears to be either random or some default user.

Can anyone give me advise on how to get this resolved, we would like the "From" listed in a history item to be the user who archived the message?

If not possible we would like the field to be blank.

Regards,
Justin

  1. Simon_Brooke member avatar

    Simon_Brooke

    3 years ago

    Thanks, we'd completely missed that!

    First things first, I can reproduce it and I am on it. Fix likely in release 3.0.6, but that's not an official statement.

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  • 7.10.10 to 7.11.18
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