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#1355 - SuiteCRM Outlook Add-in causes Outlook to run very slow and deletes Outlook appointments

Closed Bug? created by joecardamone Verified Purchase a year ago


We currently use SuiteCRM 7.10.7 and SuiteCRM Outlook Add-In Having two issue:

  1. When the add-in is enabled in Outlook, Outlook runs very slow, especially navigating Outlook emails.

  2. When Calendar sync is enabled in both directions, SuiteCRM is deleting appointments created in Outlook.

Any assistance is greatly appreciated.

Kind regards,


  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    a year ago

    Hi Joe,

    Is it possible if we could ask you to send your Outlook DEBUG logs (logs set at DEBUG level) while replicating the issue to our support email address outlook[at]salesagility[dot]com referencing this Ticket #1355. If you could also include what PHP version you are running off of, that would be much appreciated and we'll investigate.

    • SuiteCRM Outlook Plugin Team
  2. suitecrm member avatar

    SuiteCRM Provider Affiliate

    11 months ago

    The above issues should be resolved in latest version 3.0.18. Closing due to inactivity. Please re-open if still an issue. Thanks.

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