Official SuiteCRM Outlook Plugin

I forgot to mention that i have tried the instruction in https://docs.suitecrm.com/developer/api/developer-setup-guide/json-api/#_generate_private_and_public_key_for_oauth2

But it did not make a difference

Hi there,

Have you added your user to the subpanel found in the Outlook config menu? (See here - https://youcrm.com/index.php?module=Administration&action=OutlookAddinConfig)

If not try adding them with the select button and seeing if authentication now works!

Thanks, Mac

Hi Mac

Can i confirm that the

1) Tenant ID = the Object ID on Azure? 2) where can i find the Client ID?

Thanks

1. Yes as far as im aware that should be correct.
2. You will have to create a password grant in the API Tokens admin menu on the CRM and use the Client ID and Secret from there

Thanks

I'm going to start from scratch.

I'll let you know how i get on

Hi Again

I have removed the plug-in and reinstalled but i still can not authenticate.

I keep getting the same error

We are using the CRM on site and it can not be seen by the internet, would that cause the authentication to fail?

Ok, and what does it say on the Outlook side?

enter link description here

Does the user you are using exist in the Outlook Licence subpanel in the Outlook Config on SuiteCRM?

JACKPOT!!!

That was what was missing, Authentication Successful

Thank you so much for you help.

PS: I don't think that was in the instructions