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#4435 - Module loader won't allow uninstall

Closed Installation created by jackturner Verified Purchase 2 years ago

Hi

We are trying to upgrade to 4.0.1 in order to be compatible with v7.12.x - but we are not able to uninstall version 4.0.0. In the module loader there are no buttons in either the Action column or the Enable/Disable column. Is there a way of getting these buttons to appear. Alternatively - is there a "safe" way to manually uninstall that doesn't leave orphaned files, db entries etc.

Thanks

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    2 years ago

    You can manually remove the files installed by the plugin. Please check the manifest file for the exact details of these files and their locations. As always we recommend you take backups before making any changes to your instance.

  2. suitecrm member avatar

    SuiteCRM Provider Affiliate

    2 years ago

    There are also a number of files which are modified by the post_install script. The backups of these should be restored to completely remove the module. The backup path can be found in the same script file.

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