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#5683 - Attachments are not archived in Outlook Windows 11 Classic Client but work well from Outlook Web.
In Outlook Client, I never get the green popup and the archiving process never end (Archive button stays greyed)
I recorded the logs in Debug mode in both cases. There is no "INSERT INTO notes" in the Outlook Client logs. I can share the logs by email if necessary.
Thanks
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3 weeks ago
Are you able to access the debug logs from the Outlook Classic Client rather than SuiteCRM?
3 weeks ago
I can share the network logs both in Outlook Classic client (using Edge DevTools) and the same in OutlookWeb by email in har format. Would that help?
3 weeks ago
Yes please send them to outlook [at] suitecrm [dot] com
3 weeks ago
We've noticed that the problem seems to only occur on digitally signed emails using a S/MIME certificate.