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#5683 - Attachments are not archived in Outlook Windows 11 Classic Client but work well from Outlook Web.
In Outlook Client, I never get the green popup and the archiving process never end (Archive button stays greyed)
I recorded the logs in Debug mode in both cases. There is no "INSERT INTO notes" in the Outlook Client logs. I can share the logs by email if necessary.
Thanks
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one month ago
Are you able to access the debug logs from the Outlook Classic Client rather than SuiteCRM?
one month ago
I can share the network logs both in Outlook Classic client (using Edge DevTools) and the same in OutlookWeb by email in har format. Would that help?
one month ago
Yes please send them to outlook [at] suitecrm [dot] com
one month ago
We've noticed that the problem seems to only occur on digitally signed emails using a S/MIME certificate.