Official SuiteCRM Outlook Plugin

by SuiteCRM

Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!

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#1174 - error in firts open

Closed Installation created by jnunez 6 years ago

I get this error when I config the outlook 2010 client with the server.

Thanks

  1. jasobih member avatar

    jasobih Verified Purchase

    6 years ago

    I don't see the error?

  2. jnunez member avatar

    jnunez

    6 years ago

    I attached the picture errors

  3. jnunez member avatar

    jnunez

    6 years ago

    https://store.suitecrm.com/assets/img/support/SuiteCRM-official-outlook-plugin/2bb351af0b1657e9a7ec42e74692d113/2.png

    https://store.suitecrm.com/assets/img/support/SuiteCRM-official-outlook-plugin/2bb351af0b1657e9a7ec42e74692d113/1.png

    Thanks

  4. suitecrm member avatar

    SuiteCRM Provider Affiliate

    6 years ago

    Hi jnunez,

    The first error is a known issue when using http as opposed to https. If you change the URL to your CRM to use https in the outlook plugin settings window this should be resolved. If not, could ask you to send your Outlook DEBUG logs (logs set at DEBUG level) while replicating the issue to our support email address outlook[at]salesagility[dot]com referencing this Ticket #1174. If you could also include what PHP version you are running off of, that would be much appreciated and we'll investigate.

    Thanks.

  5. jnunez member avatar

    jnunez

    6 years ago

    I sent you a mail two days ago

  6. suitecrm member avatar

    SuiteCRM Provider Affiliate

    6 years ago

    Hi jnunez,

    I sent you an email with a potential solution but I think you might have missed it so i'll post it here as well.

    "I would recommend making the following changes in your php.ini:

    change error_reporting E_ALL & ~E_NOTICE & ~E_STRICT & ~E_DEPRECATED to error_reporting(0);"

    please let us know if this resolves the issue for you and if not can we ask you to send in your Outlook logs at level "DEBUG" and we can investigate further, thanks.

    • jnunez member avatar

      jnunez

      6 years ago

      I tryed enabling https but I get a new error: "COULD noT construct 'login' request

  7. jnunez member avatar

    jnunez

    6 years ago

    Any solution? I can add a demo user to suitecrm admin to add a test outlookpluging and check if the developer cad enable it. The installation is a new installation on a hosting with default config, only change de language and the charset to Spanish.

    Thanks

  8. suitecrm member avatar

    SuiteCRM Provider Affiliate

    5 years ago

    HI jnunez

    Are you still having these issues with the latest version 3.0.18?

  9. jnunez member avatar

    jnunez

    5 years ago

    yes, same problem

    • suitecrm member avatar

      SuiteCRM Provider Affiliate

      5 years ago

      Can you please send us your DEBUG logs to outlook[at]salesagility[dot]com and reference this ticket number so we can troubleshoot the issue further.

  10. jnunez member avatar

    jnunez

    5 years ago

    Please cancel de subscription and do the refund just solve the problem with connection, thanks

  11. suitecrm member avatar

    SuiteCRM Provider Affiliate

    5 years ago

    Hi there,

    This ticket will be closed over due to inactivity.

    We recommend upgrading to the latest version of the plugin to ensure you stay up to date with new feature and bug releases, however, if you are still experiencing an issue in the latest version please open a new ticket with reference to this one.

    SuiteCRM Outlook Plugin Team

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
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