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#1174 - error in firts open
I get this error when I config the outlook 2010 client with the server.
Thanks
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5 years ago
I don't see the error?
5 years ago
I attached the picture errors
5 years ago
https://store.suitecrm.com/assets/img/support/SuiteCRM-official-outlook-plugin/2bb351af0b1657e9a7ec42e74692d113/2.png
https://store.suitecrm.com/assets/img/support/SuiteCRM-official-outlook-plugin/2bb351af0b1657e9a7ec42e74692d113/1.png
Thanks
5 years ago
Hi jnunez,
The first error is a known issue when using http as opposed to https. If you change the URL to your CRM to use https in the outlook plugin settings window this should be resolved. If not, could ask you to send your Outlook DEBUG logs (logs set at DEBUG level) while replicating the issue to our support email address outlook[at]salesagility[dot]com referencing this Ticket #1174. If you could also include what PHP version you are running off of, that would be much appreciated and we'll investigate.
Thanks.
5 years ago
I sent you a mail two days ago
5 years ago
Hi jnunez,
I sent you an email with a potential solution but I think you might have missed it so i'll post it here as well.
"I would recommend making the following changes in your php.ini:
change error_reporting E_ALL & ~E_NOTICE & ~E_STRICT & ~E_DEPRECATED to error_reporting(0);"
please let us know if this resolves the issue for you and if not can we ask you to send in your Outlook logs at level "DEBUG" and we can investigate further, thanks.
5 years ago
I tryed enabling https but I get a new error: "COULD noT construct 'login' request
5 years ago
Any solution? I can add a demo user to suitecrm admin to add a test outlookpluging and check if the developer cad enable it. The installation is a new installation on a hosting with default config, only change de language and the charset to Spanish.
Thanks
5 years ago
HI jnunez
Are you still having these issues with the latest version 3.0.18?
5 years ago
yes, same problem
5 years ago
Can you please send us your DEBUG logs to outlook[at]salesagility[dot]com and reference this ticket number so we can troubleshoot the issue further.
5 years ago
Please cancel de subscription and do the refund just solve the problem with connection, thanks
4 years ago
Hi there,
This ticket will be closed over due to inactivity.
We recommend upgrading to the latest version of the plugin to ensure you stay up to date with new feature and bug releases, however, if you are still experiencing an issue in the latest version please open a new ticket with reference to this one.
SuiteCRM Outlook Plugin Team