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#4898 - Authentication in Outlook returns "Not Found" - Api under "legacy/Api"
SuiteCRM version: 8.2.4 Installed on Azure with Bitnami (https://docs.bitnami.com/azure/apps/suitecrm/).
First when I tried to install the Outlook plugin, I got:
Underneath the yellow error was a "Forbidden" error:
After some troubleshooting, I uninstalled the plugin and edited the manifest.xml file. I inserted "index.html" at these two locations and re-installed the plugin.
Now the plugin loads, but when I try to authenticate I get a "Not found" error.
I found that https://crm.mydomain.com/Api/access_token should return "Method not allowed". It does not. It returns "Page not found". Makes sense that the plugin returns "Not found" then.
However a call to https://crm.mydomain.com/legacy/Api/access_token does return "Method not allowed", and it seems like the api should be called with "legacy" in the url. I suppose your Outlook plugin does not use this path. How can I fix this?
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a year ago
Hi there,
Currently, the Outlook Plugin does not support SuiteCRM 8. This is stated in the Docs Tab under Compatibility - https://store.suitecrm.com/docs/SuiteCRM-official-outlook-plugin
We are working towards being able to support SuiteCRM 8 in the future and we will announce on the store when this release is available to the public.
Regards, The Outlook Plugin Team
a year ago
Yes, I see now that it's quite clear. I guess we just assumed that the most important plugin would work with the latest version. Can you give at least a rough estimation on when the plugin would be up-to-date? We may have to abandon the implementation of SuiteCRM, but we really prefer not to.
Thanks.
a year ago
Hi,
Currently, we don't have any time frame on when SuiteCRM 8 will be supported. There are a lot of things we need to consider, develop and test before we can release this to the public.
Thanks, The Outlook Plugin Team