Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!
#5390 - Installation procedure outdated for Outlook Web and new outlook is missing
The steps you describe for Outlook Web installation are outdated: https://store.suitecrm.com/docs/SuiteCRM-official-outlook-plugin/outlook-installation (part: Outlook Web application).
There is no menu with the described functionality anymore and the MS documentation is different to yours: https://support.microsoft.com/en-gb/office/use-add-ins-in-outlook-for-windows-1ee261f9-49bf-4ba6-b3e2-2ba7bcab64c8
Can you please update your documentation accordingly?
Futhermore there is no information about installing the plugin in the "New Outlook", can you also please add a section that describe how to install the plugin in this new app?
Thank you.
2 months ago
Hi there,
Thank you for letting us know, we will update our documentation as soon as possible to accommodate these changes.
Thanks, The Outlook Plugin Team
2 months ago
Hi there,
We have now updated our documentation on the store page.
Thanks, The Outlook Plugin Team