Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!
#1009 - Unable to get this to work
Attempting to follow your guide. Not making any progress. Installed plugin in Outlook 2016. Now what? I went to studio for contacts as per your video - all I got was an 'undefined error'. Also absolutely no idea how to get the calendar to sync. The directions are confusing at best.
So before I uninstall and cancel my purchase - can someone help me to get this to actually work?
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6 years ago
I have contacts in SuiteCRM - set to synchronise - doesn't work. I have calendar items in SuiteCRm - nothing showing in Outlook. Outlook plugin is installed and set to sync both ways - nothing.
6 years ago
Hi there, At what point did you get the 'undefined error' on the SuiteCRM side?
Regards to the synchronisation not working it would be good if we can run through the steps and see if there is a missing step that isn't in the installation guide.
6 years ago
Undefined occurs when creating or editing fields - it pops up on save every time.
Outlook plugin - I have installed the plugin - set it to sync both ways. Set contacts in CRM to sync to Outlook. Tried setting up tasks in Calendar - there is no syncing going on - period.
6 years ago
[removed]
6 years ago
Hi Mike4,
I would recommend sending those log files directly to the outlook@salesagility.com email address as it contains senstive data. I would also ask if you can change your debugging logging to DEBUG as that provides us with more information.
6 years ago
Again - please remove the previous log entry.
6 years ago
Please remove the log entry above - it was edited to not show personal stuff. Please remove immediately.
6 years ago
Hi Mike4 we've raised this to be removed by the store owner. Thanks again.
6 years ago
Still not removed. Unimpressed.
6 years ago
The log has been removed as requested. Please do not post sensitive information in a public setting such as this as noted on the page here.
Thank you, Jason Eggers The SuiteCRM Store