by SuiteCRM

The Ultimate Outlook Plugin Has Arrived - In response to user requests, SuiteCRM have created the ultimate Outlook plugin which is maintained by SuiteCRM developers. Our plugin supports Outlook 2010 upwards and includes two way synchronisation with CRM, Calender, Calls, Meeting, Tasks and Email Archiving.

Free 30 day trial
Try it Now

#1184 - SuiteCRM Outlook Add-in causes Outlook to run very slow

Closed Bug? created by joecardamone Verified Purchase a year ago


Currently running SuiteCRM 7.10.5 (great product btw) and Outlook 2016 desktop (server is Office365)

When the SuiteCRM add-in is enabled, Outlook takes 10 or so minutes to open, runs very slow and on exit is completing either 6 tasks, or on occasion 1000's of tasks, meaning Outlook could take hours to shut down.

When this add-in is not enabled in Outlook, then Outlook performs fine.

Any ideas to assist please?

Kind regards,


  1. joecardamone member avatar

    joecardamone Verified Purchase

    a year ago


    Further to this email, it appears activities in SuiteCRM are syncing as Tasks into Outlook. I currently have 30,000 tasks in Outllook. When I delete them from Outlook, they reappear.

    I cannot find any settings in the SuiteCRM Plug-in to sync activities or tasks so not sure how to disable this.



  2. suitecrm member avatar

    SuiteCRM Provider Affiliate

    11 months ago

    The latest version 3.0.18 provides the ability to select which items you wish to sync over i.e. tasks etc. This version also has improved performance (but 30,0000 tasks is alot). Please open a new case if you require assistance in the latest version.

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...