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• Reinstalling plugin from local test instance to hosted instance? Validation step wonky...

  Support July 28th, 2023 @ 11:09 pm
  

  Sure did. Uploaded screenshot when clicking Get Add-ins | My Add-ins...

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• Reinstalling plugin from local test instance to hosted instance? Validation step wonky...

  Support July 27th, 2023 @ 3:55 pm
  

  This would be in the desktop client, Outlook 365 (version 1.2023.504.300).

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• Reinstalling plugin from local test instance to hosted instance? Validation step wonky...

  Support July 27th, 2023 @ 3:51 pm
  

  Hello. Thanks for your reply. I got this far last night: double-verified the permissions to be set and did a quick repair / rebuild. This solved the Validation issue! I continued with the installation issues and, where I upload the .xml file to the Outlook client, it shows in the toolbar as greyed out and unclickable. Can you point me at any resources that may resolve this issue?

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• Reinstalling plugin from local test instance to hosted instance? Validation step wonky...

  Support July 25th, 2023 @ 3:44 pm
  

  Update, the version originally installed is 4.0.2 which I found in Downloads. Uploading that rather than the version I downloaded today installed without incident. Ran a Quick Repair and Rebuild without incident. However, pasting the License Key into the SuiteCRM Outlook Plugin in either Chrome or Firefox doesn't respond after clicking Validate.

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• Reinstalling plugin from local test instance to hosted instance? Validation step wonky...

  Support July 25th, 2023 @ 2:48 pm
  

  Thanks for your answer.

  Just completed a Quick Repair and Rebuild without incident. Still same behavior, clicking validate after pasting the code didn’t confirm or deny anything in Chrome.

  So, decided to remove the module and reinstall using Module Loader.

  Using SuiteCRM version 7.13.3 and this morning’s download of SuiteCRM-Outlook-Plugin_4.0.0 the Upload button responds, “The uploaded file is not compatible with this version of SuiteCRM: 7.13.3”?

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