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• Outlook Sync Folder not Loading

  Support June 7th, 2025 @ 2:25 pm
  

  you there?

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• Outlook Sync Folder not Loading

  Support June 6th, 2025 @ 2:06 pm
  

  Quick update - I've got the graph api working I've to add Mail.Read as application permission, however the issue with "No search results returned" still same even the lead is being manually registered in the SuiteCRM but on Outlook I tried to use Add-ins it's showing No search results returned - I don't know how to solve this issue.

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• Outlook Sync Folder not Loading

  Support June 5th, 2025 @ 8:41 pm
  

  Thanks for you reply - I tried to check the logs and here are the logs I trie to use curl but getting error as the token is not in JWT format how can I troubleshoot this - as I've tried to update the Azure app api permission to Mail.Read, offline_access and User.Read ----> and created new client secret and used value, client ID, tenet ID in the module configuration.

  curl -X GET \ 'https://graph.microsoft.com/v1.0/me' \ -H 'Authorization: Bearer "SELECT access_token FROM oauth2tokens' \ -H 'Content-Type: application/json'

  Logs: Thu Jun 5 2025 at 20:36:05 [2612962][1][ERROR] fromUser: Conversion of 2025-06-05 20:35:03 from user format m/d/Y H:i failed Thu Jun 5 2025 at 20:36:05 [2612962][1][ERROR] [Outlook Graph API] Client error: GET https://graph.microsoft.com/v1.0/users/ashish%40boonxpress.com/messages?$top=100 resulted in a 403 Forbidden response: {"error":{"code":"ErrorAccessDenied","message":"Access is denied. Check credentials and try again."}}

  Thu Jun 5 2025 at 20:36:05 [2612962][1][ERROR] [Outlook Graph API] No Emails Found

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