Official SuiteCRM Outlook Plugin

by SuiteCRM

Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!

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#4274 - SuiteCRM outlook plugin v4 doesn't work

Closed Installation created by rico a year ago

After following all the steps in the installation guide i get the following message in outlook:

Plug-in error

This add-in could not be started. Close this dialog to ignore the problem or click Restart to try again

I am using outlook 365, and suitecrm is running on a vpn connection.

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    a year ago

    This error generally points towards connectivity issues between Outlook and SuiteCRM. Can you access SuiteCRM from a browser on the same computer as you have Outlook running? If so, can you also access the V8 API endpoint at http://{{IP ADDRESS}}/{{Your Instance}}/Api/access_token , what is returned in your browser when visiting that url?

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
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  • Supported Versions
  • 7.10.10 to 8.4.2
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  • "The plugin works great! It's easy to install and configure. It would not work if you are using 64-bit Outlook. I could probably manually install the m..." - lhl94303

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