Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!
#4274 - SuiteCRM outlook plugin v4 doesn't work
After following all the steps in the installation guide i get the following message in outlook:
Plug-in error
This add-in could not be started. Close this dialog to ignore the problem or click Restart to try again
I am using outlook 365, and suitecrm is running on a vpn connection.
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2 years ago
This error generally points towards connectivity issues between Outlook and SuiteCRM. Can you access SuiteCRM from a browser on the same computer as you have Outlook running? If so, can you also access the V8 API endpoint at http://{{IP ADDRESS}}/{{Your Instance}}/Api/access_token , what is returned in your browser when visiting that url?