The Ultimate Outlook Plugin Has Arrived - In response to user requests, SuiteCRM have created the ultimate Outlook plugin which is maintained by SuiteCRM developers. Our plugin supports Outlook 2010 upwards and includes two way synchronisation with CRM, Calender, Calls, Meeting, Tasks and Email Archiving.
#1168 - Cannot archive email's from Outlook
Below is a sample from my debug file as to what is happening. Outlook is not able to auto archive emails and contacts.
2018-05-21 10:08:52,950 | 12 | ERROR | EmailArchiving.ArchiveFolderItems; Failed to archive MailItem 'Another one' from '*********@**********.COM
System.DllNotFoundException: Unable to load DLL 'tidy.x64.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E)
at TidyManaged.Document.FromString(String htmlString)
at SuiteCRMAddIn.Extensions.MailItemExtensions.Tidy(String html)
at SuiteCRMAddIn.Extensions.MailItemExtensions.AsArchiveable(MailItem olItem, EmailArchiveReason reason)
at SuiteCRMAddIn.Extensions.MailItemExtensions.Archive(MailItem olItem, EmailArchiveReason reason, IEnumerable
1 moduleKeys, String excludedEmails)
at SuiteCRMAddIn.BusinessLogic.EmailArchiving.ArchiveMailItem(Object item, IEnumerable1 moduleKeys)
Is there a solution for this?
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