Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!
#5688 - Outlook Plugin often losing its license
Every couple of days the plugin will "forget" its license, therefore making it not work anymore for the users. Once I paste the license key again and validate it, it will work again. Please help.
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6 months ago
What version of the plugin are you currently using? There was a related bug resolved in later versions.
6 months ago
I'm using version 4.2.1.
5 months ago
The same for me, plugin version 4.2.1, suitecrm version 7.12.6.
3 months ago
Is this problem getting fixed anytime soon?
3 months ago
Hi Prohmann,
The next release will include a fix for this issue, we are currently in the testing phase and should have a release date soon.
2 months ago
I would really appreciate it if you could roll out the fix. After returning from vacation, my inbox was flooded with emails from users who forwarded their messages to me because they couldn’t add them to SuiteCRM, as the license had expired again during my absence. Since I was the one who suggested the plugin, I’m now the one bearing the consequences of this bug.
one month ago
When will that release see the light of day? I am getting sick of getting angry calls from my boss when the authentication of the Outlook plugin fails. Is it that hard to not delete the license key every couple of days?
one month ago
Hi Prohmann,
Apologies for the delays, we've had to push back the release due to issues found during testing, but it is coming soon.
one week ago
Any update? Now is about 6 months that we're waiting...
3 days ago
Hi cheifamanuela,
The release for this fix is planned for next week, we'll let you know here when it has been released