by SuiteCRM

Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!

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#5688 - Outlook Plugin often losing its license

Open Bug? created by prohmann Verified Purchase 3 months ago

Every couple of days the plugin will "forget" its license, therefore making it not work anymore for the users. Once I paste the license key again and validate it, it will work again. Please help.

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    3 months ago

    What version of the plugin are you currently using? There was a related bug resolved in later versions.

    • prohmann member avatar

      prohmann Verified Purchase

      3 months ago

      I'm using version 4.2.1.

  2. chiefamanuela member avatar

    chiefamanuela Verified Purchase

    2 months ago

    The same for me, plugin version 4.2.1, suitecrm version 7.12.6.

  3. prohmann member avatar

    prohmann Verified Purchase

    3 weeks ago

    Is this problem getting fixed anytime soon?

    • suitecrm member avatar

      SuiteCRM Provider Affiliate

      3 weeks ago

      Hi Prohmann,

      The next release will include a fix for this issue, we are currently in the testing phase and should have a release date soon.

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