by SuiteCRM

Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!

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#5688 - Outlook Plugin often losing its license

Open Bug? created by prohmann Verified Purchase 2 months ago

Every couple of days the plugin will "forget" its license, therefore making it not work anymore for the users. Once I paste the license key again and validate it, it will work again. Please help.

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    2 months ago

    What version of the plugin are you currently using? There was a related bug resolved in later versions.

    • prohmann member avatar

      prohmann Verified Purchase

      2 months ago

      I'm using version 4.2.1.

  2. chiefamanuela member avatar

    chiefamanuela Verified Purchase

    one month ago

    The same for me, plugin version 4.2.1, suitecrm version 7.12.6.

  3. prohmann member avatar

    prohmann Verified Purchase

    a day ago

    Is this problem getting fixed anytime soon?

    • suitecrm member avatar

      SuiteCRM Provider Affiliate

      a day ago

      Hi Prohmann,

      The next release will include a fix for this issue, we are currently in the testing phase and should have a release date soon.

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