Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!
#3266 - Imap Accounts
Hi there I Bought today your plugin, i set it up, but im not able to archieve anything, then i consult the FAQ, and i realise this:
"Will SuiteCRM Outlook Plugin v4 support other mail accounts (none Microsoft)?
Unfortunately no, the SuiteCRM Outlook Plugin v4 will only support mail accounts that resist on the Microsoft platform - Exchange, Office 365, or Outlook.com account type."
Is this true, only Microsoft accounts can archieve on SuiteCRM ? If so you should considering change it, an open source CRM that requires Exchange to be working with!!!!
Waiting for reply
Sincerely
Pedro Geraldes
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4 years ago
Hi Pedro,
Currently Yes, the only accounts our plugin supports are ones which reside on the Microsoft platform. At the moment I don't believe it is planned nor know if it is possible for more account types to be supported however I will pass your suggestion on to the team!
In regards to SuiteCRM, Exchange is not required in any capacity to use the CRM and its email functionality, you can sync many other accounts and email types directly through the CRM and if on other email platforms via other 3rd party plugins. If you need any info on a specific email provider and on finding the best way to include them within your CRM, please let me know, and I can get you started in the correct direction.
Thanks! Mac
4 years ago
Hi there thanks for your quick reply, our hosting(email and domains) are based on opensource, our mail server suports imap, pop(we do not have collaboration), i need to be able to sync the accounts from several domains that are configured with IMAP within SuiteCRM to be able to archieve contacts, accounts and cases, thats my main goal, Is there any 3rd party plugins to be able to do that?
I have a tight schedule to make this working, my administration board are demanding this.
Waiting for reply Sincerely
Pedro
4 years ago
As this is will end up completely off topic we are probably best to move this discussion to the community forums which can be found here - https://community.suitecrm.com/
In the meantime, have you tried using the build-in email module? Most likely you could use the pop, IMAP features present there as so long as you give them the right data they should be able to pull from where your hosting.
4 years ago
Ok to be able to ask to stop de trial of the plugin and get the money back where and how can i accomplish that? Thanks
4 years ago
You can cancel your trial by finding your order here - https://store.suitecrm.com/members/pedrogeraldes/orders/ Pressing Payment history and pressing Quit subscription.
If you have any issues let me know!
Best, Mac
4 years ago
Hi, i cancel the trial, but the money was not back to the paypal account!! Can you please check it Thanks
4 years ago
I've reached out to the store, I'll let you know when I here back!
4 years ago
Hi there,
You should have received an email from the store. If you have any further issues please let me know!