Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!
#644 - Server Error 500
Just installed. Set-up per instructions. From error log...
2017-09-22 12:40:34,549 | AS | ERROR | AppointmentSyncing.SyncFolder: Exception
System.Net.WebException: The remote server returned an error: (500) Internal Server Error.
at System.Net.HttpWebRequest.GetResponse()
at SuiteCRMClient.CrmRestServer.GetResponseString(HttpWebRequest request)
at SuiteCRMClient.CrmRestServer.GetCrmResponse[T](String strMethod, Object objInput)
at SuiteCRMClient.RestAPIWrapper.GetEntryList(String module, String query, Int32 limit, String order_by, Int32 offset, Boolean GetDeleted, String[] fields)
at SuiteCRMAddIn.BusinessLogic.Synchroniser1.MergeRecordsFromCrm(MAPIFolder folder, String crmModule, HashSet1 untouched)
at SuiteCRMAddIn.BusinessLogic.AppointmentSyncing.SyncFolder(MAPIFolder folder, String crmModule)
Data:System.Collections.ListDictionaryInternal
HResult:-2146233079
- Most Recent Love from Users
rimacoca- Ricardo Cairello
- marcusvsgimenes
- Ricardo Cairello
- thermoprintix
- clientes
7 years ago
Might add that nothing syncs. Mail, Calendar, etc...
7 years ago
Changed PHP ver from 7.1 to 7.0 and now syncs some calendar events although many have wrong times?
7 years ago
Corrected date settings through SuiteCRM time zones. The issue now is any recurring Outlook event does not sync with SuiteCRM.
7 years ago
I am now getting this error...
Unable to connect to SuiteCRM: The underlying connection was closed: The connection closed unexpectedly.
7 years ago
Error log: 2017-09-25 12:19:03,644 | EM | ERROR | Login error System.Net.WebException: The underlying connection was closed: The connection was closed unexpectedly. at System.Net.HttpWebRequest.GetResponse() at SuiteCRMClient.CrmRestServer.GetResponseString(HttpWebRequest request) at SuiteCRMClient.CrmRestServer.GetCrmResponse[T](String strMethod, Object objInput) at SuiteCRMClient.UserSession.AuthenticateCRM(String username, String pass) at SuiteCRMClient.UserSession.AuthenticateCRM() at SuiteCRMClient.UserSession.Login() Data:System.Collections.ListDictionaryInternal HResult:-2146233079
7 years ago
Hi gscorns,
We have contacted you directly in relation to this issue.
7 years ago
Just installed as well, but I cannot even get the license key and credentials to save.
I entered the validation key, the suiteCRM URL, and a valid username and password into the suiteCRM settings panel. (Triple checked to make sure all of them were correct.)
When I press "Save", I get a "Server Error 500" with the following entries in the log:
2017-10-23 17:46:45,684 | Background | ERROR | Failed calling 'login' System.Net.WebException: The remote server returned an error: (500) Internal Server Error. at System.Net.HttpWebRequest.GetResponse() at SuiteCRMClient.CrmRestServer.GetResponseString(HttpWebRequest request) at SuiteCRMClient.CrmRestServer.GetCrmResponse[T](String strMethod, Object objInput) Data:System.Collections.ListDictionaryInternal HResult:-2146233079 2017-10-23 17:46:45,685 | Background | ERROR | Login error System.Net.WebException: The remote server returned an error: (500) Internal Server Error. at System.Net.HttpWebRequest.GetResponse() at SuiteCRMClient.CrmRestServer.GetResponseString(HttpWebRequest request) at SuiteCRMClient.CrmRestServer.GetCrmResponse[T](String strMethod, Object objInput) at SuiteCRMClient.UserSession.AuthenticateCRM() at SuiteCRMClient.UserSession.Login() Data:System.Collections.ListDictionaryInternal HResult:-2146233079
I can login on the web interface using the same URL and credentials without issue, so the website itself is working; I'm not sure what's wrong in the plugin.
Outlook 2016 64-bit Windows 10 64-bit (v1703) suiteCRM plugin v3.0.7
7 years ago
Hi daniel2,
Would you be able to raise this in a separate ticket so we can better assist you with this issue? I don't believe these are related. I would also recommend upgrading to v3.0.9 of the plugin. Thanks.