by SuiteCRM

Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!

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#5471 - Error installing plugin in Outlook

Closed Bug? created by adm1 Verified Purchase 2 months ago

Hello everyone. I followed the manual for installing the Plugin in Outlook, from downloading the manifest.xml to the phase of the add-in in Outlook. However, the plugin doesn't work and I can't open it in the email. I'm sending screenshot from the version of Outlook and the add-in that can't be opened

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    2 months ago

    Please check our troubleshooting guide here: https://store.suitecrm.com/docs/SuiteCRM-official-outlook-plugin/troubleshooting

    If you are still experiencing issues, you are welcome to send any screenshots to our email at outlook [at] salesagility.com

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