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#881 - Query Error in Module Contacts

Closed Bug? created by RyanF12 Verified Purchase 2 years ago

Got the attached error message when trying to archive an email.

  1. RFENIK member avatar

    RyanF12 Verified Purchase

    2 years ago

    I just realized that embedded pictures were not showing up in this thread.

    Here is a link to a screenshot of the error message: https://imgur.com/raDzZxF

  2. RFENIK member avatar

    RyanF12 Verified Purchase

    2 years ago

    Here is the error from the log:

    2018-01-17 13:09:28,905 | VSTA_Main | ERROR | Failure when custom module included (3)
    System.Exception: Failed to parse JSON (Unexpected character encountered while parsing value: F. Path '', line 0, position 0.):
    Fatal error: Uncaught ArgumentCountError: Too few arguments to function SugarWebServiceImplv4::get_entry_list(), 8 passed in D:\SugarCRM\sugarcrm\service\core\REST\SugarRestJSON.php on line 91 and at least 9 expected in D:\SugarCRM\sugarcrm\service\v4\SugarWebServiceImplv4.php:250
    Stack trace:

    0 D:\SugarCRM\sugarcrm\service\core\REST\SugarRestJSON.php(91): SugarWebServiceImplv4->get_entry_list('rfpgrjmg9rr70i4...', 'Opportunities', 'opportunities.n...', 'date_entered DE...', 0, Array, '1000', false)

    1 D:\SugarCRM\sugarcrm\service\core\SugarRestService.php(133): SugarRestJSON->serve()

    2 D:\SugarCRM\sugarcrm\service\core\webservice.php(66): SugarRestService->serve()

    3 D:\SugarCRM\sugarcrm\service\v4_1\rest.php(53): require_once('D:\SugarCRM\sug...')

    4 {main}

    thrown in D:\SugarCRM\sugarcrm\service\v4\SugarWebServiceImplv4.php on line 250

    at SuiteCRMClient.CrmRestServer.DeserializeJson[T](String responseJson)
    at SuiteCRMClient.CrmRestServer.CheckForCrmError(String jsonResponse)
    at SuiteCRMClient.CrmRestServer.GetCrmResponse[T](String strMethod, Object objInput)
    at SuiteCRMClient.RestAPIWrapper.GetEntryList(String module, String query, Int32 limit, String order_by, Int32 offset, Boolean GetDeleted, String[] fields)
    at SuiteCRMAddIn.Dialogs.ArchiveDialog.TryQuery(String searchText, String moduleName, List`1 fieldsToSeek)
    at SuiteCRMAddIn.Dialogs.ArchiveDialog.Search(String searchText)
    Data:System.Collections.ListDictionaryInternal
    HResult:-2146233088

  3. suitecrm member avatar

    SuiteCRM Provider Affiliate

    2 years ago

    Hi RyanF12,

    This is a known issue with PHP 7 and will be resolved in the next release. Thanks.

    • SuiteCRM Outlook Plugin Team
  4. suitecrm member avatar

    SuiteCRM Provider Affiliate

    a year ago

    This is resolved by upgrading both SuiteCRM (either LTS or latest) and SuiteCRM Outlook plugin versions

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