Official SuiteCRM Outlook Plugin

by SuiteCRM

Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!

Free 30 day trial
Try it Now

#375 - Calender Notes being overwritten

Closed Bug? created by RakataTech Verified Purchase 6 years ago

Hello,

I have installed the outlook plugin which is working OK however the customer has come back and identified an error. He uses his calendar notes field to make notes on the upcoming meeting. However where the sync has occurred you have overwritten these with details regarding the meeting acceptance/decline etc.

[screenshot removed - sensitive data]

Is this supposed to be the case or this a bug?

thanks

Dwight

  1. Simon_Brooke member avatar

    Simon_Brooke

    6 years ago

    It's a bug! Thank you for reporting it.

  2. RakataTech member avatar

    RakataTech Verified Purchase

    6 years ago

    Thanks - any thoughts on when this will be fixed?

    Thanks

    Dwight

    • suitecrm member avatar

      SuiteCRM Provider Affiliate

      6 years ago

      Hi RakataTech,

      We are currently looking into this issue. We'll give you an update as soon as possible.

  3. suitecrm member avatar

    SuiteCRM Provider Affiliate

    6 years ago

    Hi RakataTech,

    This bug has been fixed and is scheduled for the next release.

  4. suitecrm member avatar

    SuiteCRM Provider Affiliate

    6 years ago

    This fix is included in v3.0.5

    • SuiteCRM Team
This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
  • Supported Versions
  • 7.10.10 to 8.4.2
Read Our Review

  • "It works very good. You should deactivate the contacts sync on the first run, because it sorts the contacts in the main folder and thus uploads duplic..." - Wieland

    Read More Reviews

Other add-ons of interest

Glances - Integrate SuiteCRM with all your apps

The simplest way to work™. Glances integrates SuiteCRM with all your favorite workplace apps, acting as your go-to hub for real-time customer insights and personal tasks.

Featured

Outlook 365 and SuiteCRM Integration

Make life easier by reducing the need to flip between apps. If you are using Outlook Web App, Outlook 2013, or Outlook 2016 connected to Office365 or Exchange Server 2013 then be sure to take advantage of this email and contact synchronization add-on. Smartly links emails to your SuiteCRM records an...

Rating

SuiteCRM Enterprise-Class Outlook Integration

Implicit FrontEnd provides deep integration with Microsoft Outlook. In addition to full two-way synchronization of Outlook data such as contacts and calendars, it allows you to sync CRM data including accounts, opportunities, quotes etc. so that you can do all your CRM work without leaving Outlook. ...

Rating
Featured
Integrations Productivity Sales outlook microsoft office email office 365