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#816 - Json Error

Closed Bug? created by kpope 3 years ago

Installed on a window 10 system with office 2010. When I try to connect my suite CRM i get the a json parse error:

The log Reads
2017-12-08 10:58:33,703 | Background | ERROR | Login error
System.Exception: Failed to parse JSON (Unexpected character encountered while parsing value: <. Path '', line 0, position 0.):

Warning: Declaration of SugarWebServiceUtilv4::get_data_list($seed, $order_by = '', $where = '', $row_offset = 0, $limit = -1, $max = -1, $show_deleted = 0, $favorites = false) should be compatible with SugarWebServiceUtilv3_1::get_data_list($seed, $order_by = '', $where = '', $row_offset = 0, $limit = -1, $max = -1, $show_deleted = 0, $favorites = false, $singleSelect = false) in Deleted on line 555

Warning: Declaration of SugarWebServiceImplv4::get_entries($session, $module_name, $ids, $select_fields, $link_name_to_fields_array) should be compatible with SugarWebServiceImplv3_1::get_entries($session, $module_name, $ids, $select_fields, $link_name_to_fields_array, $track_view = false) in Deleted on line 49

Warning: Cannot modify header information - headers already sent by (output started at /Deleted in /Deleted on line 59

{"id":"I Deleted this","module_name":"Users","name_value_list":{"user_id":{"name":"user_id","value":"1"},"user_name":{"name":"user_name","value":"I deleted this"},"user_language":{"name":"user_language","value":"en_us"},"user_currency_id":{"name":"user_currency_id","value":"-99"},"user_is_admin":{"name":"user_is_admin","value":true},"user_default_team_id":{"name":"user_default_team_id","value":null},"user_default_dateformat":{"name":"user_default_dateformat","value":"m\/d\/Y"},"user_default_timeformat":{"name":"user_default_timeformat","value":"H:i"},"user_number_seperator":{"name":"user_number_seperator","value":","},"user_decimal_seperator":{"name":"user_decimal_seperator","value":"."},"mobile_max_list_entries":{"name":"mobile_max_list_entries","value":null},"mobile_max_subpanel_entries":{"name":"mobile_max_subpanel_entries","value":null},"user_currency_name":{"name":"user_currency_name","value":"US Dollars"}}}
at SuiteCRMClient.CrmRestServer.DeserializeJson[T](String responseJson)
at SuiteCRMClient.CrmRestServer.CheckForCrmError(String jsonResponse)
at SuiteCRMClient.CrmRestServer.GetCrmResponse[T](String strMethod, Object objInput)
at SuiteCRMClient.UserSession.AuthenticateCRM()
at SuiteCRMClient.UserSession.Login()

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    3 years ago

    Hi kpope,

    Can you confirm what version of PHP you are using? I believe this is similar to a high priority issue we are currently investigating with PHP 7.1


    • SuiteCRM Outlook Plugin Team
    • kpope member avatar


      3 years ago

      Yes I am using PHP 7.1 I looked and did not see the high priority issue before posting. could you please provide a link so I can follow.

  2. suitecrm member avatar

    SuiteCRM Provider Affiliate

    a year ago

    This PHP7.1 error has been resolved in the latest SuiteCRM versions (LTS or otherwise).

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