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The Ultimate Outlook Plugin Has Arrived - In response to user requests, SuiteCRM have created the ultimate Outlook plugin which is maintained by SuiteCRM developers. Our plugin supports Outlook 2010 upwards and includes two way synchronisation with CRM, Calender, Calls, Meeting, Tasks and Email Archiving.

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#451 - Failure to Archive

Closed Bug? created by bgrow 2 years ago

I received an error when trying to archive an email from Outlook into SuiteCRM. The error reads:

Failed to archive 1 email(s)

There were some failures:
System.Runtime.InteropServices.COMException (0x80040109): The operation cannot be performed because the message has been changed.
        at Microsoft.Office.Interop.Outlook._Mailtem.Save()
        at SuiteCRMAddIn.BusinessLogic.EmailArchiving.SaveEmailToCrm(Mailtem olltem, String type)

The email was forwarded from the original source. Could this be the issue.

SuiteCRM Outlook plugin version
Outlook 2016

  1. bgrow member avatar


    2 years ago

    Strangely the issue is no longer. Please close this case.

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