Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!
#342 - Not able to syncing the records (Leads)
Hi, I integrated the official outlook plugin and am not able to syncing the records like leads. also after archiving the messages where these are going am not getting.
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6 years ago
Hi There,
The Plugin provides the ability to Sync Contacts, Meetings, Tasks and Calls. It currently does not support synchronisation with Leads.
Regards to the Archiving of Emails they should appear on your Record's History Subpanel. You are able to Archive Emails to Contacts, Leads, Accounts, Opportunities, Cases, Project and BUgs. A future release will provide the ability to archive with custom modules.
Please see our User Guide for more information. https://suitecrm.com/images/online_store/Outlook_Plugin_Userguide.pdf
4 years ago
Hi there,
This ticket will be closed over due to inactivity.
We recommend upgrading to the latest version of the plugin to ensure you stay up to date with new feature and bug releases, however, if you are still experiencing an issue in the latest version please open a new ticket with reference to this one.
SuiteCRM Outlook Plugin Team