by SuiteCRM

Official SuiteCRM Outlook Plugin v4 has arrived - A complete plugin rebuild developed and maintained by SuiteCRM developers entirely from scratch, the addon retains previous functionality while massively improves performance, reliability and stability!

Free 30 day trial
Try it Now

#342 - Not able to syncing the records (Leads)

Closed Feature created by RakshaTiwari 3 years ago

I integrated the official outlook plugin and am not able to syncing the records like leads. also after archiving the messages where these are going am not getting.

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    3 years ago

    Hi There,

    The Plugin provides the ability to Sync Contacts, Meetings, Tasks and Calls. It currently does not support synchronisation with Leads.

    Regards to the Archiving of Emails they should appear on your Record's History Subpanel. You are able to Archive Emails to Contacts, Leads, Accounts, Opportunities, Cases, Project and BUgs. A future release will provide the ability to archive with custom modules.

    Please see our User Guide for more information.

    • SuiteCRM Outlook Plugin Team
  2. suitecrm member avatar

    SuiteCRM Provider Affiliate

    a year ago

    Hi there,

    This ticket will be closed over due to inactivity.

    We recommend upgrading to the latest version of the plugin to ensure you stay up to date with new feature and bug releases, however, if you are still experiencing an issue in the latest version please open a new ticket with reference to this one.

    SuiteCRM Outlook Plugin Team

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...