by SuiteCRM

The Ultimate Outlook Plugin Has Arrived - In response to user requests, SuiteCRM have created the ultimate Outlook plugin which is maintained by SuiteCRM developers. Our plugin supports Outlook 2010 upwards and includes two way synchronisation with CRM, Calender, Calls, Meeting, Tasks and Email Archiving.

Free 30 day trial
Try it Now

#280 - Category (Green confirmation) goes on the wrong email under certain circumstances

Closed Bug? created by ian 2 years ago

Office 2016 (Outlook 2016) - Windows 10 - tested on 2 laptops

This is a bit quirky.

Once I complete the archiving steps for an email to SuiteCRM (version 7.8.2), if I then move or delete the email before waiting for the confirmation popup, the green category will apply to the next email down & not to the email that was archved.

If I check the email in the deleted items folder or another Outlook folder that I've created, it doesn't have the category set.

At long last, I'm too quick for a computer. :-) ;-) ;-)



  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    2 years ago

    Hi Ian

    Version 3.0.3 has been released this should be resolved. Let us know how you get on.

    • SuiteCRM Outlook Plugin Team
This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...