Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!
#5226 - Outlook Plugin with Office 2019
Hello,
i cant find the outlookplugin.exe. I have already a old one but this makes a lot of problems at some users. I can install the plugin with the manifest.xml about the outlook webfrontend. But after i installed the Addin i cant login to our suitecrm. The URL in the manifest.xml is correct. A lot of colleges use the plugin and it works fine. So i dont have any other ideas.
Could you please help me?
Best regards Amed Ghafouri
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8 months ago
Hi there,
Could you please clarify at what point does the plugin stop working for you?
Thanks, The Outlook Plugin Team
8 months ago
Hi,
yes. At this moment when i click on the suite crm button. Normally is should login to the crm. But the window is completely white. In the outlook web is a connection also not possible but it isnt at least white.
Thank you in advance. We could evertime do a remote session if you want.
8 months ago
Hi there,
Could you please send us your Suite Logs so we can review them to better understand your issue?
To download your Suite Log please go to Admin->Diagnostic Tool-> Then only check the box next to "SuiteCRM Log File". Now click Execute Diagnostic, then Download the Diagnostic file.
Please send this file to our Official Outlook Support email -> outlook[at]salesagility.com
If we cannot find your issue after looking at your log files, we can arrange an information-gathering call to better understand your issue.
Thanks, The Outlook Plugin Team