Official SuiteCRM Outlook Plugin

by SuiteCRM

Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!

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#4983 - SuiteCRM 8 support - what's taking so long?

Closed General Question created by anttinevalainen Verified Purchase 8 months ago

You market the product as "A complete plugin rebuild developed and maintained by SuiteCRM developers", but it does not support SuiteCRM 8. It is really strange that SuiteCRM encourage people to upgrade from SuiteCRM 7 to 8, but "your own addon" does not work with it! We upgraded to SuiteCRM 8 some 4 months ago and we have not been able to use SuiteCRM outlook plugin that we are paying for. I'm anxious to learn what you are going to do about it. Will you release v8 compatible version or are we getting a refund?

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    7 months ago

    Hi there,

    SuiteCRM 8 support is currently under development.

    Before upgrading to SuiteCRM 8, we recommend you carefully test each feature and plugin you rely upon to ensure it's fully supported and compatible. SuiteCRM 8 is still early in its development life cycle and this means several features or plugins may not yet be compatible.

    All going well, we aim to include SuiteCRM 8 support in our next Outlook Plugin release. We will notify you and other Outlook Plugin Users once this has been released.

    Thanks, The Outlook Plugin Team.

  2. anttinevalainen member avatar

    anttinevalainen Verified Purchase

    one month ago

    Still no progress? I raised the question 7 months ago. Please give us an idea when we can expect SuiteCRM 8 compatibility. We are very close to move away from SuiteCRM if we don't find a product to handle the Emails.

    • suitecrm member avatar

      SuiteCRM Provider Affiliate

      one month ago

      Hi there,

      Suite8 Support was added in release version 4.1.0, released on 17th October 2023.

      Please download the newest version from the store and follow the instructions on the release notes.

      Release Notes - https://store.suitecrm.com/docs/SuiteCRM-official-outlook-plugin/release-notes

      Thanks, The Outlook Plugin Team

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  • Supported Versions
  • 7.10.10 to 8.4.2
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  • "The plugin works great! It's easy to install and configure. It would not work if you are using 64-bit Outlook. I could probably manually install the m..." - lhl94303

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