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#1939 - LDAP authenication does not work with Outlook Plugin

Closed Bug? created by aleveille a year ago

SuiteCRM 7.11.3
Outlook 2013 32 bits

LDAP works fine on the SuiteCRM site but authentication will not work with the Official Outlook Plugin.

Encyption key has been set on both server and plugin configuration.

All that I get in the error log is this :

[Wed May 01 14:47:12.968855 2019] [php7:warn] [pid 20782] [client 172.31.0.35:51710] PHP Warning: ldap_bind(): Unable to bind to server: Invalid credentials in /var/www/ubqtcrm/modules/Users/authentication/LDAPAuthenticate/LDAPAuthenticateUser.php on line 100
[Wed May 01 14:47:12.969838 2019] [php7:warn] [pid 20782] [client 172.31.0.35:51710] PHP Warning: ldap_bind(): Unable to bind to server: Invalid credentials in /var/www/ubqtcrm/modules/Users/authentication/LDAPAuthenticate/LDAPAuthenticateUser.php on line 107

Oddly enough, the Implicit Outlook Plugin works with LDAP but we would prefer by far to use the official one as it is cheaper and covers all our needs.

If there is a way to get more details on what causes the issue, feel free to get back to me.

See also attached images

Capture001.JPG

Capture002.JPG

  1. aleveille member avatar

    aleveille

    a year ago

    You can close this ticket. It seems the plugin interferes with our MAPI client.

    Regards

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