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Display NameTTIR
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Member SinceDecember 22nd, 2022
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Last SeenDecember 4th, 2023
TTIR does not have any add-ons for sale.
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Support February 16th, 2023 @ 5:23 pm
Ok. Taking into account this need to associate employees with the respective security groups, the package corrects the reported bug.
Thank you for your help with this situation.
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Support February 16th, 2023 @ 2:22 pm
Hi eggsurplus,
I installed the package you emailed me and it works. However, the Employees module doesnt heritage the Security Groups relations (to work correctly, I need to associate the employees to the security groups again, equal to Users module. Is this intended?
Thank you in advance. Best regards
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Support January 25th, 2023 @ 9:03 am
Hi eggsurplus,
My trial period is finishing in the end of January, and this bug is still happening. Are any upgrades planned in the next week?
Without this situation resolved, my organization will not subscribe to the solution.
Best regards
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Support January 23rd, 2023 @ 2:19 pm
Hi eggsurplus,
After install the 3.1.32 release this bug is solved.
Thank you for your help.
Best regards
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Support January 23rd, 2023 @ 2:06 pm
This situation stays the same with the last version of SecuritySuite. Can you please analyse this bug eggsurplus?
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Support January 17th, 2023 @ 9:54 am
Hello,
Any news about this situation? Are this situation solved with the new update?
Best regards
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Support January 17th, 2023 @ 9:53 am
I am currently using SecuritySuite version 3.1.31. I will update my version of SecuritySuite and test this situation.
After that, I update you about the results.
Thank you for your help.
Yours sincerely
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Support December 30th, 2022 @ 9:08 am
I'm currently using version SuiteCRM 7.11.23, Sugar version 6.5.25 (sub-version 344).
If you need more informations please let me know.
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Support December 28th, 2022 @ 11:15 am
Hi,
In that situation, User X need to specifies the company of User Y when he assigns that record to him. I dont know if that is achievable, or if it will be needed to read the value of a field in the record and use this value to make the right association with the company when the assignement is made.
I'm thinking in a workaround because our needs are really speficic and complex, because we have a lot of companies inside our organization with a lot of differente bussiness relations between them, and is very difficult to aplly one rule to all in this situation.
Best regards.
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Support December 28th, 2022 @ 10:37 am
Hi,
Employees module is visible in role grid. I have SecuritySuite - Enhanced, Professional, and Enterprise plugin, version 3.1.31 installed in both instances (production and develop).
In both instances I set the access level to Employees module to List->Group but the users with that function assign cannot see employees, only if I set access level to All in that modules.
If you need some more information or examples about this situation, please let me know.
Best regards.
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Support December 27th, 2022 @ 6:04 pm
In fact, the directors do not see any employees. In the role grid, directors have access defined for Groups in the Employees and Users modules. However, they can only see employees (everyone, not just those assigned to their security group) when I change the access set in role grid to All for the Employees and Users modules.
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Support December 27th, 2022 @ 4:29 pm
Hi,
If a User belongs to more than one company, the company associated with that record is the company that user is logged when he creates the record.
Do you have some ideas to customize some workaround to adapt your extension to our needs?
Best regards
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Support December 27th, 2022 @ 11:52 am
Hi,
In our case, what we pretend is If a user from a company (X) assigns a record to another user from another company (Y), that record will become related to the company to which it was assigned (company Y).
Is that achievable with your solution?
Best regards
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Support December 23rd, 2022 @ 2:33 pm
Thank you so much for your responses.
When you have new information about my questions, please update.
Best regards
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Support December 23rd, 2022 @ 10:00 am
Hello,
First of all, thank you very much for your reply.
- In order to elaborate this question, allow me to contextualize the intended functioning of our CRM: our company is a business group, consisting of several different companies that interact with each other. These interactions consist, mostly, in our CRM, in the attribution of business opportunities between the salespeople of each company. Thus, it is necessary that commercial 1 from company X be able to assign an opportunity (and not only that) to commercial 2 from company Y, where commercial 1 only exists in company X and commercial 2 only exists in company Y.
If I understood correctly, if a user is associated with only one company, he only has access to view the records and users related to that company, right? Our CRM must allow assigning records to users from other companies, but it must not allow viewing of records or users of other companies. I need to know if that is possible with your extension.
- One record is only able to be associated with one company or can be associated to more than one company?
Best regards
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