by eggsurplus

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#4624 - Relationship between Employee and Security Suite

Closed Bug? created by TTIR a year ago

Hi,

Is that possible to create a relationship between module Employees and SecuritySuite? In our CRM, we need that relationship because we have multiple groups, each one with one diretor. Each director needs to see all employees inside is group but not the employees assign to other groups.

When we set Employee access to group only to director role, they can't see any record because there is no relationship between Employees and Security Suite. The relation is only with Users module.

This is intended or is it a bug? If is intended, what do I need to change through code to make this work the way we need?

Best regards.

  1. eggsurplus member avatar

    eggsurplus Provider Affiliate

    a year ago

    Internally, SuiteCRM treats Employees as Users so if you have Users in the role grid set to List->Group then it should limit directors to seeing only their own employees as long their Group is assigned to them and their team members. If they see more than that then double check to see which groups the directors are a part of.

    • Tiago_Rodrigues member avatar

      TTIR

      a year ago

      In fact, the directors do not see any employees. In the role grid, directors have access defined for Groups in the Employees and Users modules. However, they can only see employees (everyone, not just those assigned to their security group) when I change the access set in role grid to All for the Employees and Users modules.

    • eggsurplus member avatar

      eggsurplus Provider Affiliate

      a year ago

      Employees module shouldn't be visible on the Role grid. If it is, do you have this version of SecuritySuite installed or the default SecuritySuite that comes with SuiteCRM? If this version, set Users module to List->Group and it should show just their own team members. If not, then I need to dig in further.

    • Tiago_Rodrigues member avatar

      TTIR

      a year ago

      Hi,

      Employees module is visible in role grid. I have SecuritySuite - Enhanced, Professional, and Enterprise plugin, version 3.1.31 installed in both instances (production and develop).

      In both instances I set the access level to Employees module to List->Group but the users with that function assign cannot see employees, only if I set access level to All in that modules.

      If you need some more information or examples about this situation, please let me know.

      Best regards.

    • eggsurplus member avatar

      eggsurplus Provider Affiliate

      a year ago

      Which version of SuiteCRM are you currently on?

    • Tiago_Rodrigues member avatar

      TTIR

      a year ago

      I'm currently using version SuiteCRM 7.11.23, Sugar version 6.5.25 (sub-version 344).

      If you need more informations please let me know.

    • Tiago_Rodrigues member avatar

      TTIR

      a year ago

      Hello,

      Any news about this situation?

      Best regards

    • Tiago_Rodrigues member avatar

      TTIR

      a year ago

      Hello,

      Any news about this situation? Are this situation solved with the new update?

      Best regards

    • Tiago_Rodrigues member avatar

      TTIR

      a year ago

      Hi eggsurplus,

      My trial period is finishing in the end of January, and this bug is still happening. Are any upgrades planned in the next week?

      Without this situation resolved, my organization will not subscribe to the solution.

      Best regards

    • eggsurplus member avatar

      eggsurplus Provider Affiliate

      a year ago

      Which account is the trial under? I would like to extend your trial and unable to find it under your email domain.

    • carlosbasto member avatar

      carlosbasto Verified Purchase

      a year ago

      Hi eggsurplus

      This trial is under the acount carlosbasto with email carlos.basto@orcinus.pt. TTIR is my client that i have previously refered. You can reach me directly if you want or if you have any doubt.

  2. Tiago_Rodrigues member avatar

    TTIR

    a year ago

    This situation stays the same with the last version of SecuritySuite. Can you please analyse this bug eggsurplus?

  3. carlosbasto member avatar

    carlosbasto Verified Purchase

    a year ago

    Hi eggsurplus

    Are you going to extend the trial period ?

    • eggsurplus member avatar

      eggsurplus Provider Affiliate

      a year ago

      Yes, the trial has been extended to Feb 22nd.

    • Tiago_Rodrigues member avatar

      TTIR

      a year ago

      Any news about this situation?

    • eggsurplus member avatar

      eggsurplus Provider Affiliate

      a year ago

      Yes, just emailed a package that should give you what you need.

    • Tiago_Rodrigues member avatar

      TTIR

      a year ago

      Hi eggsurplus,

      I installed the package you emailed me and it works. However, the Employees module doesnt heritage the Security Groups relations (to work correctly, I need to associate the employees to the security groups again, equal to Users module. Is this intended?

      Thank you in advance. Best regards

    • eggsurplus member avatar

      eggsurplus Provider Affiliate

      a year ago

      Unfortunately, yes. Employees and Users are such an oddity in this CRM.

    • Tiago_Rodrigues member avatar

      TTIR

      a year ago

      Ok. Taking into account this need to associate employees with the respective security groups, the package corrects the reported bug.

      Thank you for your help with this situation.

    • eggsurplus member avatar

      eggsurplus Provider Affiliate

      a year ago

      Thanks for confirming, along with your patience.

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