• Getting SecuritySuite is no longer active due to the following reason: Subscription was cancelled. Please purchase a new licence on SuiteCRM Store to continue usage. Group rights have been temporarily dropped to Owner rights

  Support May 8th, 2025 @ 6:05 pm
  

  Thanks for sending that info over. My first suggestion is to revalidate your license key. You should receive an email with it included shortly. To validate that key, go to Admin and in the SecuritySuite section, click on the License Configuration link. Then paste in the key and click on the Validate button. Once successful, the message should go away.

  Give that a try and let me know how that goes.

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• Getting SecuritySuite is no longer active due to the following reason: Subscription was cancelled. Please purchase a new licence on SuiteCRM Store to continue usage. Group rights have been temporarily dropped to Owner rights

  Support May 8th, 2025 @ 1:52 pm
  

  Hello,

  Do you know who may have originally purchased the solution? I'm not seeing an account with your email domain. Alternatively, if you could email your current SecuritySuite license key to solutions -@- eggsurplus -.- com (remove spaces and hyphens) I can look up the status of the account for you.

  Thanks! -Jason

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• Hi!

  Support April 23rd, 2025 @ 5:03 pm
  

  That means it is not available in that edition. Unlimited assigned users is available in the Enterprise edition only.

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• Hi!

  Support March 12th, 2025 @ 5:57 pm
  

  Hello! Yes, the Bugs module is included.

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• Convert from Monthly subscription to Yearly subscription

  Support January 6th, 2025 @ 3:52 pm
  

  Yes, absolutely. Whenever you'd like to make that change just let us know here and we will get that converted over without any need of switching keys.

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• Hi!

  Support December 11th, 2024 @ 2:50 am
  

  Hello!

  Any module that works off of the main "SugarBean" can be supported by SecuritySuite. Currently, there is not a lifetime license.

  Let me know if you have any other questions.

  Cheers, -Jason

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• Version for 7.14.6

  Support November 16th, 2024 @ 4:55 pm
  

  Hi folks,

  Yes, 7.14.6 is now available in your downloads.

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• How to enable 'Hookup Module' for system modules?

  Support October 2nd, 2024 @ 5:11 am
  

  Great! Thanks for confirming.

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• How to enable 'Hookup Module' for system modules?

  Support September 27th, 2024 @ 6:25 pm
  

  Great question. If some stock/core modules just don't work right they need a little rewiring. I'm not sure why, but here is how to get those 2 right.

  Edit modules/AOS_Invoices/vardefs.php. Change the very last line to this (removes security_groups):

  VardefManager::createVardef('AOS_Invoices', 'AOS_Invoices', array('basic', 'assignable'));
  

  Save

  Edit modules/AOS_Quotes/vardefs.php. Change the very last line to this (removes security_groups):

  VardefManager::createVardef('AOS_Quotes', 'AOS_Quotes', array('basic', 'assignable'));
  

  Save

  Run a Quick Repair & Rebuild

  These 2 modules should now show in the Hookup Module tool.

  Hope this helps!

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• Enterprise license required for demo purposes

  Support May 27th, 2024 @ 11:12 pm
  

  Yes it is.

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• Enterprise license required for demo purposes

  Support May 26th, 2024 @ 7:19 pm
  

  Sure thing. You should now see an Enterprise key on your demo keys page here: https://store.suitecrm.com/demokeys

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• can't verify lizence - suitecrm 7.14.2 and securitysuite 3.2 (enterprise)

  Support February 16th, 2024 @ 4:39 pm
  

  That's correct. Should be just fine.

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• can't verify lizence - suitecrm 7.14.2 and securitysuite 3.2 (enterprise)

  Support February 15th, 2024 @ 3:21 pm
  

  Copy custom/metadata/securitygroups_usersMetaData.php to metadata/ and it'll go away. Not sure why it wants it there. I believe it's a stock SuiteCRM thing.

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• can't verify lizence - suitecrm 7.14.2 and securitysuite 3.2 (enterprise)

  Support February 8th, 2024 @ 3:32 pm
  

  We've all done the same thing before...many times!

  Glad you got it figured out.

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• can't verify lizence - suitecrm 7.14.2 and securitysuite 3.2 (enterprise)

  Support February 7th, 2024 @ 10:00 pm
  

  The warning error can be ignored for this.

  Does the license still work on the existing production site (it appears so)? If so, something is environment-wise is preventing the connection from being made or from the post-validation process to complete.

  Config file won't matter anymore as license-related stuff is now stored in the SuiteCRM config table.

  Can you try pinging store.suitecrm.com from the new server?

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• Support for PHP 8.2

  Support November 28th, 2023 @ 5:20 pm
  

  Yes, PHP 8.2 is supported.

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• Relationship::get_other_module cannot be called statically

  Support November 26th, 2023 @ 9:56 pm
  

  Thanks for reporting this. It is now fixed in the latest 3.2 release of SecuritySuite, available in your downloads.

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• Security Group for Multibranch

  Support November 17th, 2023 @ 5:31 pm
  

  Sure, set as a normal user and then give them admin access via https://store.suitecrm.com/docs/securitysuite/grant-admin-rights. Then set rights to Users and Groups to group only so that they can only see users/groups in their own group(s).

  In theory, this should work just fine. I believe there are plenty of setups doing this.

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• SuiteCRM 8.4 Support

  Support November 16th, 2023 @ 3:45 pm
  

  Hello,

  SuiteCRM 8 is not currently supported.

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