• Virus

  Support May 19th, 2021 @ 8:00 pm
  

  Hi there,

  This area is for the SecuritySuite product. It sounds like you may be having issues with SuiteCRM emails. I suggest posting on the SuiteCRM forums here: https://community.suitecrm.com/

  Cheers
  -Jason

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• Missing Create button when Edit role is set to none

  Support April 22nd, 2021 @ 2:20 pm
  

  Following up here for anyone else who runs into this issue. There was a theme copied to the /custom directory which means that a critical file wasn't updated in the theme that controls how edit/detail view layouts are saved in Studio. This was addressed by merging in that customization into their custom theme.

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• Missing Create button when Edit role is set to none

  Support March 23rd, 2021 @ 3:33 pm
  

  Can you go to Agency 4 > Edit View again and take a screenshot of the full screen, please? Feel free to add here or email solutions@eggsurplus.com. If you can create a temp admin account I would be happy to take a look as well.

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• Missing Create button when Edit role is set to none

  Support March 23rd, 2021 @ 3:19 pm
  

  I believe I have heard of this once before. When using Studio, try using only the icons in the Studio tree to navigate and see if the save then works.

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• Missing Create button when Edit role is set to none

  Support March 19th, 2021 @ 7:37 pm
  

  Those commands would be ran in the root SuiteCRM directory on the server. The www-data:www-data though would need to be changed based on the user and group that Apache runs under on your server. The rest is fine as you have listed.

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• Missing Create button when Edit role is set to none

  Support March 19th, 2021 @ 7:17 pm
  

  Thanks for confirming!

  To fix the editing of custom views, pass this page along to your IT team to adjust the file permissions so that it saves correctly:

  https://docs.suitecrm.com/admin/installation-guide/downloading-installing/#_copying_suitecrm_files_to_web_server

  This page will note how to adjust permissions so that Studio can save your changes.

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• I need a user can create, but not edit the records.

  Support March 19th, 2021 @ 7:16 pm
  

  Davint confirmed that this addressed their issue. Closing this case out as it also resolved the original posters issue.

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• Missing Create button when Edit role is set to none

  Support March 19th, 2021 @ 12:38 am
  

  Happy to help.

  If changes aren't being saved then the file couldn't be written to on the server. The fix is a server side adjustment of the file permissions. I suggest passing this page along to your IT team:

  https://docs.suitecrm.com/admin/installation-guide/downloading-installing/#_copying_suitecrm_files_to_web_server

  This page will note how to adjust permissions so that Studio can save your changes.

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• Missing Create button when Edit role is set to none

  Support March 17th, 2021 @ 7:32 pm
  

  Checking in to see if you were able to try the solution I posted in the other support case here: https://store.suitecrm.com/support/securitysuite/2632.

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• Missing Create button when Edit role is set to none

  Support March 16th, 2021 @ 5:55 pm
  

  Were you able to try the Menu.php tweak that I sent you in the other support case? I wonder if that is what you are running into here.

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• I need a user can create, but not edit the records.

  Support March 16th, 2021 @ 4:18 pm
  

  Here's how to add Create support for a custom module for the module actions. Edit /modules/YOUR_MODULE/Menu.php. Look for the line that contains the edit checkAccess:

  if(ACLController::checkAccess('YOUR_MODULE', 'edit', true)){
  

  Change edit to create:

  if(ACLController::checkAccess('YOUR_MODULE', 'create', true)){
  

  If this does the trick for you, please let me know and I'll update your other support case related to this.

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• Missing Create button when Edit role is set to none

  Support March 16th, 2021 @ 3:32 pm
  

  Can you go to Admin->Repair and run the Repair Roles function? This should add a Create column to your roles grids which will let you be more granular with your configuration.

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• Integration modules not working

  Support March 16th, 2021 @ 3:31 pm
  

  Any way that you could send a temp admin account with access to look at your setup along with which record you are viewing where you want the subpanel to show? If you could email that to solutions @ eggsurplus . com, I can take a look at that for you.

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• Integration modules not working

  Support March 15th, 2021 @ 1:32 pm
  

  Hello,

  How was your module originally created? SuiteCRM's Module Builder may have created a bit of code that needs to be removed first. To do that, go to your module's folder and edit the vardefs.php file. The path will be /modules/YOUR_MODULE/vardefs.php.

  At the end of the file will be a definition that looks like:

  VardefManager::createVardef('Alerts', 'Alert', array('basic','assignable','securitygroups'));
  

  If it contains something similar to "securitygroups", remove that portion:

  VardefManager::createVardef('Alerts', 'Alert', array('basic','assignable'));
  

  Then run a Quick Repair & Rebuild.

  Let me know how that goes. If the subpanel still doesn't display then also check your Display Modules & Subpanels settings under Admin and also the Roles to make sure List is set to All or something greater than None for SecurityGroups.

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• Show it in the report

  Support March 11th, 2021 @ 2:32 am
  

  Hi again! Glad that you are loving it.

  I'm still hitting a road block on including Additional Assigned Users in reports, but will continue to attempt to do so.

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• cancel

  Support February 11th, 2021 @ 2:57 pm
  

  Hello,

  I just canceled your subscription. You are all set. Thanks for using it!

  Cheers,
  -Jason

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