Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!
#1316 - Jams up Outlook and will not load.
The installation Jams up Outlook and it will not allow Outlook to open. ??? I see similar issues is there an updated version?
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6 years ago
Opened Case Wednesday, August 01, 2018 2:13 PM
6 years ago
Currently Thursday, August 02, 2018 2:42 PM with no reply/contact
6 years ago
Currently Wednesday, August 08, 2018 8:26 AM with no reply/contact
6 years ago
Hi Marty, Apologies for the delay. Which version of Outlook are you currently running? Do you have a larger number of Contacts/Emails?
6 years ago
Home and Business 2016 on my machine(testing) the others oldest I think we have maybe 10 or 13 on the other 10 machines.
Is there a limit on the number of Contacts/Emails ? Contacts are about 30,000 and emails per day run about 1-2,000
6 years ago
Currently Thursday, August 09, 2018 5:26 PM waiting reply from SalesAgility Support
6 years ago
Responded - asking for debug logs.
6 years ago
Thanks, I'll see if I can get them this weekend. Thursday, August 10, 2018 12:27 PM
6 years ago
These are the only log files I can get. (emailed)
Outlook now starts but it disabled the Add-in
Feel free to call me Monday-Friday 8-4 Pacific if you feel it would help. Phone is on the email. Again Thanks for you help.
Saturday, August 11, 2018 11:31 AM
6 years ago
No Joy Thursday, August 22, 2018 1:00 PM
6 years ago
To: 'The SuiteCRM Store' store@suitecrmstore.com Subject: RE: Thanks for stopping by! Have any questions?
Would you kick someone in ass and have this fixed? I am seeing lots of issues especially concerning (X86) which we use.
Sincerely, Marty C Frostad
6 years ago
I decided against using SalesAgility’s services now or in the future and will be communicating that to everyone in my circle of influence.
A drop makes a ripple that spreads across the world, best make it a good drop.
Sincerely, Marty C Frostad General Manager
The O-ring Store LLC
Thursday, August 23, 2018 8:02 AM
5 years ago
Sorry to hear of the poor service. Thank you for your feedback and we will review internal processes to improve customer service.