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The Ultimate Outlook Plugin Has Arrived - In response to user requests, SuiteCRM have created the ultimate Outlook plugin which is maintained by SuiteCRM developers. Our plugin supports Outlook 2010 upwards and includes two way synchronisation with CRM, Calender, Calls, Meeting, Tasks and Email Archiving.

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#1316 - Jams up Outlook and will not load.

Closed Installation created by MartyC a year ago

The installation Jams up Outlook and it will not allow Outlook to open. ??? I see similar issues is there an updated version?

  1. MartyC member avatar

    MartyC

    a year ago

    Opened Case Wednesday, August 01, 2018 2:13 PM

  2. MartyC member avatar

    MartyC

    a year ago

    Currently Thursday, August 02, 2018 2:42 PM with no reply/contact

  3. MartyC member avatar

    MartyC

    a year ago

    Currently Wednesday, August 08, 2018 8:26 AM with no reply/contact

    • suitecrm member avatar

      SuiteCRM Provider Affiliate

      a year ago

      Hi Marty,
      Apologies for the delay.
      Which version of Outlook are you currently running? Do you have a larger number of Contacts/Emails?

  4. MartyC member avatar

    MartyC

    a year ago

    Home and Business 2016 on my machine(testing) the others oldest I think we have maybe 10 or 13 on the other 10 machines.

    Is there a limit on the number of Contacts/Emails ? Contacts are about 30,000 and emails per day run about 1-2,000

  5. MartyC member avatar

    MartyC

    a year ago

    Currently Thursday, August 09, 2018 5:26 PM waiting reply from SalesAgility Support

  6. suitecrm member avatar

    SuiteCRM Provider Affiliate

    a year ago

    Responded - asking for debug logs.

  7. MartyC member avatar

    MartyC

    a year ago

    Thanks, I'll see if I can get them this weekend.
    Thursday, August 10, 2018 12:27 PM

  8. MartyC member avatar

    MartyC

    a year ago

    These are the only log files I can get. (emailed)

    Outlook now starts but it disabled the Add-in

    Feel free to call me Monday-Friday 8-4 Pacific if you feel it would help.
    Phone is on the email. Again Thanks for you help.

    Saturday, August 11, 2018 11:31 AM

  9. MartyC member avatar

    MartyC

    a year ago

    No Joy Thursday, August 22, 2018 1:00 PM

  10. MartyC member avatar

    MartyC

    a year ago

    To: 'The SuiteCRM Store' store@suitecrmstore.com
    Subject: RE: Thanks for stopping by! Have any questions?

    Would you kick someone in ass and have this fixed? I am seeing lots of issues especially concerning (X86) which we use.

    Sincerely,
    Marty C Frostad

  11. MartyC member avatar

    MartyC

    a year ago

    I decided against using SalesAgility’s services now or in the future and will be communicating that to everyone in my circle of influence.

    A drop makes a ripple that spreads across the world, best make it a good drop.

    Sincerely,
    Marty C Frostad
    General Manager

    The O-ring Store LLC

    Thursday, August 23, 2018 8:02 AM

  12. suitecrm member avatar

    SuiteCRM Provider Affiliate

    6 months ago

    Sorry to hear of the poor service. Thank you for your feedback and we will review internal processes to improve customer service.

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